Unable to see any navigation buttons on the GMAT Prep Test

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A_bazzinga: Newbie | Next Rank: 10 Posts; Posts: 5; Joined: Mon Dec 21, 2015 9:57 pmFollowed by: 1 member

by A_bazzinga » Thu Feb 11, 2016 4:39 am

After trying multiple resolutions with the display screen, I am still unable to see any navigation buttons at the bottom of the GMAT Prep software practice tests. This is really very frustrating as I have tried multiple options to in the resolution settings 1024 +/- as previously stated and none of the options are really working. Hope the receive a response from GMAC team.

Thanks,

Atul

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Source: Beat The GMAT — Ask the Test Maker | Thu Feb 11, 2016 4:39 am

OfficialGMAT: Official Company Rep; Posts: 669; Joined: Tue Jun 12, 2012 9:06 pmFollowed by: 270 members; Location: Washington DC; Thanked: 143 times; GMAT Score:800

by OfficialGMAT » Thu Feb 11, 2016 1:23 pm

A_bazzinga wrote:After trying multiple resolutions with the display screen, I am still unable to see any navigation buttons at the bottom of the GMAT Prep software practice tests. This is really very frustrating as I have tried multiple options to in the resolution settings 1024 +/- as previously stated and none of the options are really working. Hope the receive a response from GMAC team.

Thanks,

Atul

Hello,

If you're still experiencing this issue and the resolution changes haven't helped, please contact [email protected] for further direct assistance. They will likely need to start a remote session.

Thanks,
Jeremy

Leah
Official GMAC Representative

Have a question about customer service issues, GMAT exam policies, or GMAT exam structure? Post your question in our Ask the Test Maker forum!

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A_bazzinga: Newbie | Next Rank: 10 Posts; Posts: 5; Joined: Mon Dec 21, 2015 9:57 pmFollowed by: 1 member

by A_bazzinga » Thu Feb 11, 2016 8:31 pm

Hi Jeremy,

I have already communicated this problem to the GMAC over email. Have not received any response as till now. Hence, posted the problem on this forum. Would really appreciate if solution is provided in this matter at the earliest.

Regards.

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A_bazzinga: Newbie | Next Rank: 10 Posts; Posts: 5; Joined: Mon Dec 21, 2015 9:57 pmFollowed by: 1 member

by A_bazzinga » Thu Feb 11, 2016 8:31 pm

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