Dear papgust,

The key for any applicant who works in a technical job, whether IT or engineering, is to ensure that you are writing your resume for the business school audience and not like you would to get the next technical job. You want to highlight your transferable skills and accomplishments in your career. It is not unusual or a disadvantage that you have not managed people yet--the fact you have managed resources is an advantage and something to emphasize though. Perhaps have a trusted friend or mentor (maybe an admissions consultant) help with moving your resume in this direction if you are struggling--being able to convey what you do from a business orientation will set you apart from the many IT applicants who cannot.

Good luck,
Lisa