BREAKING: Target Test Prep releases Brand New 2026 On Demand GMAT prep course

Redeem

Problem with GMAT Prep software

Post your questions about customer service issues, GMAT exam policies, and GMAT exam structure. Get an official answer from GMAC, the organization behind the GMAT test!
This topic has expert replies
Post new topic Post Reply
Previous Topic Next Topic
Newbie | Next Rank: 10 Posts
Posts: 1
Joined: Sat Sep 01, 2018 7:41 am

Problem with GMAT Prep software

by Aj611 » Sat Sep 01, 2018 8:11 pm
Hi,
I have downloaded the software but it is continuously giving me error "We're having problems connecting to the GMAC servers...." . I need this software as I purchased the exam packs in Mar'18 and did not get any information regarding changing the codes and it seems that the old codes can work only on GMAT prep offline software.

I have my GMAT coming up. A quick resolution will be really helpful.

PS: Is there anybody else with working GMAT prep software or somebody who was able to get this issue resolved.

Thanks
AJ
Top
Source: — Ask the Test Maker |
User avatar
Official Company Rep
Posts: 669
Joined: Tue Jun 12, 2012 9:06 pm
Location: Washington DC
Thanked: 143 times
Followed by:270 members
GMAT Score:800

by OfficialGMAT » Tue Sep 04, 2018 12:12 pm
Hello AJ,

Can you please reach out to Customer Care directly at [email protected]?
Please let me know what your name is, or your email address so that I can let our Customer Care team know about the issue you have been having.

Thanks!
Leah
Leah
Official GMAC Representative

Have a question about customer service issues, GMAT exam policies, or GMAT exam structure? Post your question in our Ask the Test Maker forum!
Top
Post new topic Post Reply
• Page 1 of 1