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Nov 22 · Josh Braslow
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Newbie | Next Rank: 10 Posts
Posts: 1
Joined: Sat Sep 01, 2018 7:41 am
by Aj611 » Sat Sep 01, 2018 8:11 pm
Hi,
I have downloaded the software but it is continuously giving me error "We're having problems connecting to the GMAC servers...." . I need this software as I purchased the exam packs in Mar'18 and did not get any information regarding changing the codes and it seems that the old codes can work only on GMAT prep offline software.

I have my GMAT coming up. A quick resolution will be really helpful.

PS: Is there anybody else with working GMAT prep software or somebody who was able to get this issue resolved.

Thanks
AJ
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Posts: 669
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GMAT Score:800

by OfficialGMAT » Tue Sep 04, 2018 12:12 pm
Hello AJ,

Can you please reach out to Customer Care directly at [email protected]?
Please let me know what your name is, or your email address so that I can let our Customer Care team know about the issue you have been having.

Thanks!
Leah
Leah
Official GMAC Representative

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