Problem while activating Exam Pack 1 and Exam Pack 2

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abhinowornever: Newbie | Next Rank: 10 Posts; Posts: 1; Joined: Wed Nov 02, 2016 10:13 pm

by abhinowornever » Wed Nov 02, 2016 10:42 pm

I have purchased Exam Pack 1 and Exam Pack 2 and installed the additional content via the respective .gsp files. Now I can see my Exam Pack 1 and Exam Pack 2 in my GMATPrep software. However, when I click on "Activate" and enter the 18 digit code (with the hyphens) and try to activate the package, it shows me a loading screen like the screenshot attached below. It does not proceed any further. I have tried this on two different systems but am facing the same result on each of them. Also, I have the latest version of the GMATPrep software. Suggest some solution to this problem as my test date is approaching and I require to use these practice exams. Please note that I was able to take one of the two free practice tests which come with the software.

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Source: Beat The GMAT — Ask the Test Maker | Wed Nov 02, 2016 10:42 pm

eajamat: Newbie | Next Rank: 10 Posts; Posts: 6; Joined: Mon Jan 12, 2015 6:15 am

by eajamat » Wed Mar 01, 2017 8:24 am

abhinowornever wrote:I have purchased Exam Pack 1 and Exam Pack 2 and installed the additional content via the respective .gsp files. Now I can see my Exam Pack 1 and Exam Pack 2 in my GMATPrep software. However, when I click on "Activate" and enter the 18 digit code (with the hyphens) and try to activate the package, it shows me a loading screen like the screenshot attached below. It does not proceed any further. I have tried this on two different systems but am facing the same result on each of them. Also, I have the latest version of the GMATPrep software. Suggest some solution to this problem as my test date is approaching and I require to use these practice exams. Please note that I was able to take one of the two free practice tests which come with the software.

I had the same issue last year. I formatted my system and reinstalled GMATprep. It worked.

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