Power Issues Affecting Some Prep Products

Expert replies

OfficialGMAT: Official Company Rep; Posts: 669; Joined: Tue Jun 12, 2012 9:06 pmFollowed by: 270 members; Location: Washington DC; Thanked: 143 times; GMAT Score:800

by OfficialGMAT » Tue Jul 03, 2012 12:36 pm

Please be advised that due to our severe storms in the Washington, DC region on Friday night, you may experience issues using Essential Prep and GMAT Focus.

The web address (www.essential-prep.com) used to access Essential Prep is currently unavailable. For users who cannot access the program while our systems are down, please use this temporary alternate web address: https://204.232.133.251/

The web address used to access GMAT Focus is also unavailable. For users who cannot access the program while our systems are down, please use this temporary alternate web address: www.gmatfocus.startpractice.com

Once our systems are working again, the temporary address will be disabled. Users will then be able to access the tool using the regular address.

We apologize for the inconvenience.

Thank you!

Leah
Official GMAC Representative

Have a question about customer service issues, GMAT exam policies, or GMAT exam structure? Post your question in our Ask the Test Maker forum!

Source: Beat The GMAT — Ask the Test Maker | Tue Jul 03, 2012 12:36 pm

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beatthegmat: Site Admin; Posts: 6778; Joined: Mon Feb 13, 2006 8:30 amFollowed by: 994 members; Location: Los Angeles, CA; Thanked: 1249 times

by beatthegmat » Tue Jul 03, 2012 1:47 pm

Thanks Rebecca for letting us know about these issues.

Also--thoughts and prayers to the people affected by the crazy weather in the US Mid-Atlantic region!

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OfficialGMAT: Official Company Rep; Posts: 669; Joined: Tue Jun 12, 2012 9:06 pmFollowed by: 270 members; Location: Washington DC; Thanked: 143 times; GMAT Score:800

by OfficialGMAT » Thu Jul 05, 2012 7:31 am

Please be advised that the MBA.com customer care email system is still unavailable due to the power outage. If you have questions about the mba.com store please contact us at 703-668-9604 8 am-5 pm et. If you have questions about your upcoming GMAT exam please contact Pearson Vue at 1-952-681-3680 CT. As always, you can also post your inquiries here and I will be glad to assist.

Leah
Official GMAC Representative

Have a question about customer service issues, GMAT exam policies, or GMAT exam structure? Post your question in our Ask the Test Maker forum!

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