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Postal Service

Expert replies
by GmatKiss » Wed Oct 05, 2011 10:27 pm
Correctly measuring the productivity of service workers is complex. Consider, for example, postal workers: they are often said to be more productive if more letters are delivered per postal worker. But is this really true? What if more letters are lost or delayed per worker at the same time that more are delivered?

The objection implied above to the productivity measure described is based on doubts about the truth of which of the following statements?

(A) Postal workers are representative of service workers in general.

(B) The delivery of letters is the primary activity of the postal service.

(C) Productivity should be ascribed to categories of workers, not to individuals.

(D) The quality of services rendered can appropriately be ignored in computing productivity.

(E) The number of letters delivered is relevant to measuring the productivity of postal workers.

OA after sometime. Please explain your pick in detail!
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Source: — Critical Reasoning |

by Geva@EconomistGMAT » Thu Oct 06, 2011 12:17 am
GmatKiss wrote:Correctly measuring the productivity of service workers is complex. Consider, for example, postal workers: they are often said to be more productive if more letters are delivered per postal worker. But is this really true? What if more letters are lost or delayed per worker at the same time that more are delivered?

The objection implied above to the productivity measure described is based on doubts about the truth of which of the following statements?

(A) Postal workers are representative of service workers in general.

(B) The delivery of letters is the primary activity of the postal service.

(C) Productivity should be ascribed to categories of workers, not to individuals.

(D) The quality of services rendered can appropriately be ignored in computing productivity.

(E) The number of letters delivered is relevant to measuring the productivity of postal workers.

OA after sometime. Please explain your pick in detail!
Gods, I wish I had written this question - it's a good twister :)

I'm watching this topic, but am waiting with my proposed explanation to let other forum members have a go first.
Geva
Senior Instructor
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by briology » Thu Oct 06, 2011 5:02 pm
D. He's contesting the argument that # of letters delivered is the only important factor when measuring productivity
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by rakp » Thu Oct 06, 2011 10:58 pm
"D" objection is 'Correctly measuring the productivity of service workers is complex' and Answer D does a good job of expressing that doubt.
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by theforrestgump » Fri Oct 07, 2011 11:40 am
IMO D.

Torn between E and D, but since the person says "measure is complex"...
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by mukgera » Fri Oct 07, 2011 6:44 pm
GmatKiss wrote:Correctly measuring the productivity of service workers is complex. Consider, for example, postal workers: they are often said to be more productive if more letters are delivered per postal worker. But is this really true? What if more letters are lost or delayed per worker at the same time that more are delivered?

The objection implied above to the productivity measure described is based on doubts about the truth of which of the following statements?

(A) Postal workers are representative of service workers in general. -- This doesn't cast any doubt on the productivity measures.

(B) The delivery of letters is the primary activity of the postal service. -- Even if this statement is true.It doesn't cast any doubt over the productivity measure.

(C) Productivity should be ascribed to categories of workers, not to individuals. -- Not relevent

(D) The quality of services rendered can appropriately be ignored in computing productivity. -- Correct -- If we are measuring productivity only by calculating the number of letter per postal man but do not consider the number of letters lost then it is going to affect the quality of service.

(E) The number of letters delivered is relevant to measuring the productivity of postal workers. -- It actually supports the statement.

OA after sometime. Please explain your pick in detail!
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by 1947 » Sat Oct 08, 2011 8:35 am
GmatKiss wrote:Correctly measuring the productivity of service workers is complex. Consider, for example, postal workers: they are often said to be more productive if more letters are delivered per postal worker. But is this really true? What if more letters are lost or delayed per worker at the same time that more are delivered?

The objection implied above to the productivity measure described is based on doubts about the truth of which of the following statements?

(A) Postal workers are representative of service workers in general.
A is a fact no doubts on this.
(B) The delivery of letters is the primary activity of the postal service.
This ignores the quality.
(C) Productivity should be ascribed to categories of workers, not to individuals.
No way linked to this argument.
(D) The quality of services rendered can appropriately be ignored in computing productivity.
This looks into quality.
(E) The number of letters delivered is relevant to measuring the productivity of postal workers.
Not true.
OA after sometime. Please explain your pick in detail!
Argument is that quantity is not the only way to judge productivity quality also is.
so ans should be D.
If my post helped you- let me know by pushing the thanks button. Thanks
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by parul9 » Sat Oct 08, 2011 8:50 am
D for reasons rightly explained by people before.
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by darwin » Fri Feb 03, 2012 4:26 pm
So, if you want to formalize it, here it is

Conclusion : No. Delivered = Productivity

Counter Argument : What about lost letters?

And the question mentions "doubts about the truth..."

In this case, it is asking for the assumption. Assumption has to be true. If it is not, the conclusion will not stand

Lost # of letters is related to quality of service. So choice D) correctly states the assumption.
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Awesome

by ereion » Wed Jul 10, 2019 1:06 am
Postal services all across the world are pretty awesome. Thanks for sharing the information.

liteblue.usps.gov
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by jameslite » Thu Oct 24, 2019 12:59 am
USPS Postal services all across the world are pretty awesome and also provides services for postal employees with liteblue
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