• e-gmat Exclusive Offer
    Get 300+ Practice Questions
    25 Video lessons and 6 Webinars for FREE

    Available with Beat the GMAT members only code

    MORE DETAILS
    e-gmat Exclusive Offer
  • Varsity Tutors
    Award-winning private GMAT tutoring
    Register now and save up to $200

    Available with Beat the GMAT members only code

    MORE DETAILS
    Varsity Tutors
  • Kaplan Test Prep
    Free Practice Test & Review
    How would you score if you took the GMAT

    Available with Beat the GMAT members only code

    MORE DETAILS
    Kaplan Test Prep
  • Economist Test Prep
    Free Trial & Practice Exam
    BEAT THE GMAT EXCLUSIVE

    Available with Beat the GMAT members only code

    MORE DETAILS
    Economist Test Prep
  • Target Test Prep
    5-Day Free Trial
    5-day free, full-access trial TTP Quant

    Available with Beat the GMAT members only code

    MORE DETAILS
    Target Test Prep
  • Magoosh
    Magoosh
    Study with Magoosh GMAT prep

    Available with Beat the GMAT members only code

    MORE DETAILS
    Magoosh
  • Veritas Prep
    Free Veritas GMAT Class
    Experience Lesson 1 Live Free

    Available with Beat the GMAT members only code

    MORE DETAILS
    Veritas Prep
  • examPAL
    Most awarded test prep in the world
    Now free for 30 days

    Available with Beat the GMAT members only code

    MORE DETAILS
    examPAL
  • EMPOWERgmat Slider
    1 Hour Free
    BEAT THE GMAT EXCLUSIVE

    Available with Beat the GMAT members only code

    MORE DETAILS
    EMPOWERgmat Slider
  • PrepScholar GMAT
    5 Day FREE Trial
    Study Smarter, Not Harder

    Available with Beat the GMAT members only code

    MORE DETAILS
    PrepScholar GMAT

Not able to activate Question pack and Exam pack

This topic has 1 expert reply and 0 member replies
age12345 Newbie | Next Rank: 10 Posts Default Avatar
Joined
09 Jan 2010
Posted:
5 messages

Not able to activate Question pack and Exam pack

Post Sun Jun 28, 2015 12:31 pm
Hi Test maker,

Please note, I have purchased GMAT Question Pack 1 and Exam pack 1 in Nov'13. Also, I have used these two earlier by activating them using the codes. But recently, after reinstalling GMAT Prep software after almost 6 months, I am not able to activate these two. It is not throwing any error and when I press activate button it doesn't do anything. I am able to take the default exams. I am using Mac OS 10.10.2, which I think is the issue as it is not given in the technical specifications.

Could you please let me know what might be the issue and how to fix it? Let me know if you need any information.

Thanks!

  • +1 Upvote Post
  • Quote
  • Flag

GMAT/MBA Expert

Post Mon Jun 29, 2015 11:23 am
age12345 wrote:
Hi Test maker,

Please note, I have purchased GMAT Question Pack 1 and Exam pack 1 in Nov'13. Also, I have used these two earlier by activating them using the codes. But recently, after reinstalling GMAT Prep software after almost 6 months, I am not able to activate these two. It is not throwing any error and when I press activate button it doesn't do anything. I am able to take the default exams. I am using Mac OS 10.10.2, which I think is the issue as it is not given in the technical specifications.

Could you please let me know what might be the issue and how to fix it? Let me know if you need any information.

Thanks!
Hello,

You are correct, the issue you reference is due to the OS version not being supported. See here for more on this issue and a workaround: http://www.beatthegmat.com/gmat-prep-extensions-on-mac-t283983.html. If you have any other questions or issues with the software, please contact gmatprep@mba.com and they will be able to assist you.

Thank you,
Jeremy

_________________
Leah
Official GMAC Representative

Have a question about customer service issues, GMAT exam policies, or GMAT exam structure? Post your question in our Ask the Test Maker forum!

  • +1 Upvote Post
  • Quote
  • Flag

Best Conversation Starters

1 lheiannie07 112 topics
2 Roland2rule 74 topics
3 ardz24 67 topics
4 LUANDATO 53 topics
5 swerve 47 topics
See More Top Beat The GMAT Members...

Most Active Experts

1 image description GMATGuruNY

The Princeton Review Teacher

155 posts
2 image description Jeff@TargetTestPrep

Target Test Prep

106 posts
3 image description Rich.C@EMPOWERgma...

EMPOWERgmat

100 posts
4 image description Scott@TargetTestPrep

Target Test Prep

98 posts
5 image description EconomistGMATTutor

The Economist GMAT Tutor

89 posts
See More Top Beat The GMAT Experts