Mozilla FireFox Error - While opening the inbox

Expert replies

outreach: Legendary Member; Posts: 748; Joined: Sun Jan 31, 2010 7:54 amFollowed by: 3 members; Thanked: 46 times

by outreach » Sat Jul 24, 2010 11:06 pm

Eric,

I open BTG website through "Mozilla FireFox". But only when i need to check a message that has arrived in my inbox i log into BTG through IE.

Not sure if anybody has experienced a similar problem earlier. Attached excel sheet gives the screenshot of issue that i am facing

Thanks
Amar

You do not have the required permissions to view the files attached to this post.

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Source: Beat The GMAT — Suggestions and Feedback | Sat Jul 24, 2010 11:06 pm

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beatthegmat: Site Admin; Posts: 6778; Joined: Mon Feb 13, 2006 8:30 amFollowed by: 994 members; Location: Los Angeles, CA; Thanked: 1249 times

by beatthegmat » Mon Jul 26, 2010 12:30 pm

Thanks Amar--we just became aware of this problem and we're working on a fix. Appreciate this heads up!

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outreach: Legendary Member; Posts: 748; Joined: Sun Jan 31, 2010 7:54 amFollowed by: 3 members; Thanked: 46 times

by outreach » Mon Jul 26, 2010 9:58 pm

editing my post bcz the problem has occured agan now...in the morning i did not have the problem

Thanks
Amar

Last edited by outreach on Tue Jul 27, 2010 4:01 am, edited 1 time in total.

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outreach: Legendary Member; Posts: 748; Joined: Sun Jan 31, 2010 7:54 amFollowed by: 3 members; Thanked: 46 times

by outreach » Mon Jul 26, 2010 10:26 pm

another suggestion for browser compatibility..
since BTG is used by lot of users, testing can be done to check the compatibility of BTG on different browsers
i know it will be a huge task , but BTG can probably add another feather on its cap saying it is compatible with all browsers..
GOOGLE ANALYTICS will give u a snapshot of browsers that are used by people opening BTG website....

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beatthegmat: Site Admin; Posts: 6778; Joined: Mon Feb 13, 2006 8:30 amFollowed by: 994 members; Location: Los Angeles, CA; Thanked: 1249 times

by beatthegmat » Tue Jul 27, 2010 12:42 pm

Yes, we do actually do a lot of browser and OS compatibility testing on our site. It's a really tough challenge, but important for us all!

Just a word of advice though for all of you still using IE6. Please upgrade! This site looks probably really bad for you, and we may soon stop supporting IE6 because (1) it's really really old, and (2) it's hampering our web development of new cool features for you.

Thanks for that suggestion outreach!

outreach: Legendary Member; Posts: 748; Joined: Sun Jan 31, 2010 7:54 amFollowed by: 3 members; Thanked: 46 times

by outreach » Wed Sep 01, 2010 2:48 am

eric

the problem still exists. any updates?

thanks
Amar

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DavidP: Site Admin; Posts: 387; Joined: Sun Feb 17, 2008 4:25 pmFollowed by: 29 members; Thanked: 17 times

by DavidP » Wed Sep 01, 2010 10:34 am

Hi Amar,

Sorry about the problem - I think that your issue fell through the cracks. Can you please upload a new version of the screenshot? I couldn't open it for some reason. Also, can you please let me know what specific operating system and browser version you're experiencing problems with? Thanks!

David

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