Advertisement: Today’s customers expect high quality. Every advance in the quality of manufactured products
raises customer expectations. The company that is satisfied with the current quality of its products will soon
find that its customers are not. At MegaCorp, meeting or exceeding customer expectations is our goal.
Which of the following must be true on the basis of the statements in the advertisement above?
(A) MegaCorp’s competitors will succeed in attracting customers only if those competitors adopt MegaCorp’s
goal as their own.
(B) A company that does not correctly anticipate the expectations of its customers is certain to fail in
advancing the quality of its products.
(C) MegaCorp’s goal is possible to meet only if continuing advances in product quality are possible.
(D) If a company becomes satisfied with the quality of its products, then the quality of its products is sure
to decline.
(E) MegaCorp’s customers are currently satisfied with the quality of its products.
[spoiler]OA: C..[/spoiler] but to me answer choice C is like an assumption for this argument. choice E is better in my point of view... the conclusion says Megacorp is going to meet or exceed customer satisfaction.. also in other place it says customers demand for higher quality and do not satisfy with current level.. then when mega corp want to exceed customer expectation, means that the customers are already satisfied and their needs do not meet with current quality and they want more......
raises customer expectations. The company that is satisfied with the current quality of its products will soon
find that its customers are not. At MegaCorp, meeting or exceeding customer expectations is our goal.
Which of the following must be true on the basis of the statements in the advertisement above?
(A) MegaCorp’s competitors will succeed in attracting customers only if those competitors adopt MegaCorp’s
goal as their own.
(B) A company that does not correctly anticipate the expectations of its customers is certain to fail in
advancing the quality of its products.
(C) MegaCorp’s goal is possible to meet only if continuing advances in product quality are possible.
(D) If a company becomes satisfied with the quality of its products, then the quality of its products is sure
to decline.
(E) MegaCorp’s customers are currently satisfied with the quality of its products.
[spoiler]OA: C..[/spoiler] but to me answer choice C is like an assumption for this argument. choice E is better in my point of view... the conclusion says Megacorp is going to meet or exceed customer satisfaction.. also in other place it says customers demand for higher quality and do not satisfy with current level.. then when mega corp want to exceed customer expectation, means that the customers are already satisfied and their needs do not meet with current quality and they want more......
