In a corporate company, one role of an organizational ombuds is to support employees who have grievances or who feel that they are being treated unfairly. Companies often hire an ombuds as a means to greater employee satisfaction. In Mountain County, all the companies that have had an ombuds for over a year have high ratings for employee satisfaction. The Eurystheus Company in Mountain County has had much lower ratings for employee satisfaction over the last five years. The CEO of Eurystheus Company has just hired an ombuds and anticipates a sharp rise in employee satisfaction ratings there.

Which of the following would be most important to determine in order to evaluate the plan described?

A. Whether CEO of Eurystheus Company plans to implement any of the recommendations of this ombuds.
B. Whether the employees of Eurystheus Company are residents of Mountain County.
C. Whether the ombuds hired has experience in other companies of Eurystheus Company’s size.
D. Whether the CEO of Eurystheus Company is aware of the typical grievance of his employees.
E. Whether some of the companies in Mountain County that now have an ombuds had significantly lower employee satisfaction ratings before they hired these ombuds.


OA A

Source: Magoosh