I can't schedule the GMAT exam date

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phattharaphum.l: Newbie | Next Rank: 10 Posts; Posts: 3; Joined: Fri Oct 30, 2015 4:50 am

by phattharaphum.l » Fri Oct 30, 2015 5:07 am

Dear Sir/Madam

I am trying to schedule a GMAT test. When I fill the payment information in the payment page, the transaction failed many times with the unknown reason.

""Block Error
We're sorry, there is a problem with your GMAT account which requires you to speak with customer care. Please visit www.mba.com/contact to find the appropriate phone number.""

I sent an email to [email protected] but haven't received any response. I need to make an appointment as fast as possible. it will be very grateful if you can help me about this problem

My registered e-mail to mba.com is [email protected]

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Source: Beat The GMAT — Ask the Test Maker | Fri Oct 30, 2015 5:07 am

OfficialGMAT: Official Company Rep; Posts: 669; Joined: Tue Jun 12, 2012 9:06 pmFollowed by: 270 members; Location: Washington DC; Thanked: 143 times; GMAT Score:800

by OfficialGMAT » Mon Nov 02, 2015 1:12 pm

phattharaphum.l wrote:Dear Sir/Madam

I am trying to schedule a GMAT test. When I fill the payment information in the payment page, the transaction failed many times with the unknown reason.

""Block Error
We're sorry, there is a problem with your GMAT account which requires you to speak with customer care. Please visit www.mba.com/contact to find the appropriate phone number.""

I sent an email to [email protected] but haven't received any response. I need to make an appointment as fast as possible. it will be very grateful if you can help me about this problem

My registered e-mail to mba.com is [email protected]

Hello,

I'll pass your information along to our customer care team for follow-up. If you are still experiencing this issue, please let me know.

Thanks,
Jeremy

Leah
Official GMAC Representative

Have a question about customer service issues, GMAT exam policies, or GMAT exam structure? Post your question in our Ask the Test Maker forum!

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