GMAT Prep Exam Pack 1 Timer Issue

Adding to the above query,

Did I face a penalty for not completing the test on time? ( Which is wrong)
And is a score of 39 in V with only 6 incorrect questions justified?

Regards,
Deep

Dear Deep,

Thank you for your inquiry. I am writing to confirm that the GMATPrep scoring algorithm is accurate. Like the GMAT® exam, an individual’s GMATPrep exam score is determined by the number of questions answered accurately, and more importantly, by the difficulty level of the questions answered as well. It is possible to earn a similar score for the same section in two different exams even when you answer more questions incorrectly in one exam than another.

In both the free GMATPrep software and in GMATPrep Exam Pack 1, there are enough questions to populate two exams each. Once you take the exams in the free software more than twice, or in the Exam Pack more than twice, you will begin to see repeat questions. This may alter the scoring outcome of your exams.

In terms of you running out of time, re-installing the GMATPrep software will resolve your issue.

Best,

Dear Abdul,

Thanks for the prompt reply.
I was facing other problems, so yesterday I re-installed the GMAT Prep software. After which I had this issue today.

Can you tell by looking at the score report and the prompt which says that I could not finish my Verbal section due to time constraint, if I was penalised for not finishing on time or not? If I know that, I will have a more fair idea of my performance.

Thanks

Deep

Dear Deep,

I was also able to see the time-management tab showing that you've ran out of time. Since you were able to finish the exam, and received your score, you wouldn't be penalized meaning your score is accurate. However, I'd like to take a closer look into the error, please email me directly at [email protected].