Hello,
I bought the Gmat Exam pack 1 and was able to install it and take one mock test but when i tried accessing the pack the next day i couldn't. i tried reactivating it but i keep getting the msg that the license number was used. I uninstalled and reinstalled the package quite a number of times but it hasn't worked. I tried refreshing the license as well but that didn't work as well. I would like to get immediate assistance to get access to my pack since i have my exam in a week. I have sent an email to the technical department. I would like this issue to be resolved quickly otherwise I will have to dispute the amount made by my credit card. My order number is 213883063 and customer number is 102799361.
ThanK you.
Sai
I bought the Gmat Exam pack 1 and was able to install it and take one mock test but when i tried accessing the pack the next day i couldn't. i tried reactivating it but i keep getting the msg that the license number was used. I uninstalled and reinstalled the package quite a number of times but it hasn't worked. I tried refreshing the license as well but that didn't work as well. I would like to get immediate assistance to get access to my pack since i have my exam in a week. I have sent an email to the technical department. I would like this issue to be resolved quickly otherwise I will have to dispute the amount made by my credit card. My order number is 213883063 and customer number is 102799361.
ThanK you.
Sai
