gmat exam incident

Expert replies

popin7: Newbie | Next Rank: 10 Posts; Posts: 1; Joined: Tue Oct 14, 2014 10:56 pm

by popin7 » Thu Nov 20, 2014 2:59 pm

I had my exam today. I requested for a timeout during verbal for a washroom break but the proctor forgot his password and took him 4 attempts to plug in his password and wasting 3 minutes of my time which forced me to guess the remainder of my exam. I wanted to fill in a complaint but was refused at the center. I immediately called up customer care and filed an incident report after getting out of exam center. Should I have insisted on filing an incident report at the exam center. i did not cancel my score on spot because I was in a shock as it was not even 10 minutes this incident happened.

Source: Beat The GMAT — Ask the Test Maker | Thu Nov 20, 2014 2:59 pm

OfficialGMAT: Official Company Rep; Posts: 669; Joined: Tue Jun 12, 2012 9:06 pmFollowed by: 270 members; Location: Washington DC; Thanked: 143 times; GMAT Score:800

by OfficialGMAT » Fri Nov 21, 2014 9:11 am

Hello popin7,

We will need a bit more information from you in order to properly follow up on this issue you experienced. Could you please email address us at [email protected] with your GMAT ID and a summary of your issue so we can look into it further for you?

Thank you,
Jeremy

Leah
Official GMAC Representative

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