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Start the planEvery year, May Seas employees are required to attend seminars that focus on improving the quality of customer service. The budget allocated to these annual seminars is $500,000. Last year, less than 1% percent of May Seas Department Store customers filed a complaint about the quality of service they received from the store's employees. Therefore, May Seas should reallocate $400,000 of the seminar budget to advertising.
Which of the following most weakens the above conclusion?
a, Last year, May Seas was voted Customer Service Provider of The Year.
b, There is a strong positive correlation between May Seas' advertising budget and its revenues.
c, May Seas investigated every complaint received last year, and customers whose complaint was found to be justified received compensation.
d, Complaint forms and boxes are positioned at every entrance to the store, and on the May Seas website.
e, May Seas' advertising budget has grown steadily over the past five years, but the number of customers has not increased.f
Which of the following most weakens the above conclusion?
a, Last year, May Seas was voted Customer Service Provider of The Year.
b, There is a strong positive correlation between May Seas' advertising budget and its revenues.
c, May Seas investigated every complaint received last year, and customers whose complaint was found to be justified received compensation.
d, Complaint forms and boxes are positioned at every entrance to the store, and on the May Seas website.
e, May Seas' advertising budget has grown steadily over the past five years, but the number of customers has not increased.f
