Error registering for the GMAT test

Expert replies

varun_c: Newbie | Next Rank: 10 Posts; Posts: 2; Joined: Fri Mar 06, 2015 5:27 am

by varun_c » Fri Mar 06, 2015 6:22 am

Sir/Madam

I am trying to register myself ([email protected]) for GMAT exam. After a few attempts for the same (not completed due to payment not being accepted from bank side), I get "Block Error

We're sorry, there is a problem with your GMAT account which requires you to speak with customer care. I checked with my bank and they said there is no issue from their side.

Can you please help resolve the above issue.

The error page url is https://www.mba.com/india/service/testi ... WIDE_BLOCK .I am using chrome browser.

There is no response from the customer services team as well. Kindly help me at the earliest so that I can take my GMAT appointment.

Thank and regards
Varun

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Source: Beat The GMAT — Ask the Test Maker | Fri Mar 06, 2015 6:22 am

OfficialGMAT: Official Company Rep; Posts: 669; Joined: Tue Jun 12, 2012 9:06 pmFollowed by: 270 members; Location: Washington DC; Thanked: 143 times; GMAT Score:800

by OfficialGMAT » Fri Mar 06, 2015 8:18 am

varun_c wrote:Sir/Madam

I am trying to register myself ([email protected]) for GMAT exam. After a few attempts for the same (not completed due to payment not being accepted from bank side), I get "Block Error

We're sorry, there is a problem with your GMAT account which requires you to speak with customer care. I checked with my bank and they said there is no issue from their side.

Can you please help resolve the above issue.

The error page url is https://www.mba.com/india/service/testi ... WIDE_BLOCK .I am using chrome browser.

There is no response from the customer services team as well. Kindly help me at the earliest so that I can take my GMAT appointment.

Thank and regards
Varun

Hello Varun,

You will indeed need to work with the customer service for your region listed at https://www.mba.com/contact to resolve this issue. You can also use the live chat feature on our site if you would prefer. You can launch it from the bottom right corner of the contact page.

Thanks,
Jeremy

Leah
Official GMAC Representative

Have a question about customer service issues, GMAT exam policies, or GMAT exam structure? Post your question in our Ask the Test Maker forum!

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