Block Error Issue while registering for GMAT Test

Expert replies

Sarablin: Newbie | Next Rank: 10 Posts; Posts: 3; Joined: Mon Dec 07, 2015 12:18 am

by Sarablin » Mon Dec 07, 2015 12:31 am

Hi,

I am also experiencing problems while registering for GMAT Exam. After some unsuccessful attempts to pay for the exam it now shows "Block Error-We're sorry, there is a problem with your GMAT account which requires you to speak with customer care. Please visit www.mba.com/contact to find the appropriate phone number.".
I have mailed my issue as well to mba.com and have tried calling up in the Asia Pacific Region Customer Service for the same, but no one is attending my call. Kindly resolve this issue.
Candidate Details:
Name: Sarablin Kaur
Email id: [email protected]
GMAT ID: 100002871256
Country: India

Regards
Sarablin Kaur

Like this post

Source: Beat The GMAT — Ask the Test Maker | Mon Dec 07, 2015 12:31 am

OfficialGMAT: Official Company Rep; Posts: 669; Joined: Tue Jun 12, 2012 9:06 pmFollowed by: 270 members; Location: Washington DC; Thanked: 143 times; GMAT Score:800

by OfficialGMAT » Mon Dec 07, 2015 11:13 am

Sarablin wrote:Hi,

I am also experiencing problems while registering for GMAT Exam. After some unsuccessful attempts to pay for the exam it now shows "Block Error-We're sorry, there is a problem with your GMAT account which requires you to speak with customer care. Please visit www.mba.com/contact to find the appropriate phone number.".
I have mailed my issue as well to mba.com and have tried calling up in the Asia Pacific Region Customer Service for the same, but no one is attending my call. Kindly resolve this issue.
Candidate Details:
Name: Sarablin Kaur
Email id: [email protected]
GMAT ID: 100002871256
Country: India

Regards
Sarablin Kaur

Hello,

Thank you for reaching out. I have followed with the Customer Care team to ensure your issue is resolved.

Jeremy

Leah
Official GMAC Representative

Have a question about customer service issues, GMAT exam policies, or GMAT exam structure? Post your question in our Ask the Test Maker forum!

Like this post

krutik: Junior | Next Rank: 30 Posts; Posts: 13; Joined: Wed Jun 24, 2015 12:37 am

by krutik » Mon Dec 14, 2015 1:59 am

Hi team,
I am trying to access the ESR for my previous attempts of the GMAT.
However, I am unable to access the ESR. Moreover, even the GETLink button besides the attempts have disappeared.
All the ESRs have been purchased officially and I hold receipt for each of the purchases.
I have already mailed to the email addresses given on the website but of no use.
Kindly help in this issue.

My Account information:
Name/Email ID: [email protected]
GMAT ID:100002827228

Like this post

OfficialGMAT: Official Company Rep; Posts: 669; Joined: Tue Jun 12, 2012 9:06 pmFollowed by: 270 members; Location: Washington DC; Thanked: 143 times; GMAT Score:800

by OfficialGMAT » Mon Dec 14, 2015 1:02 pm

krutik wrote:Hi team,
I am trying to access the ESR for my previous attempts of the GMAT.
However, I am unable to access the ESR. Moreover, even the GETLink button besides the attempts have disappeared.
All the ESRs have been purchased officially and I hold receipt for each of the purchases.
I have already mailed to the email addresses given on the website but of no use.
Kindly help in this issue.

My Account information:
Name/Email ID: [email protected]

Hello,

We apologize for any inconvenience you have experienced. We are aware of the issue with The GMAT Enhanced Score Report and are working diligently to rectify this matter. If you could please contact [email protected] with this issue, you will be contacted via email as soon as this issue has been resolved.

Also, we recommend not sharing your GMAT ID publicly due to privacy and security concerns, so would recommend removing your GMAT ID from your previous post.

Thanks,
Jeremy

Leah
Official GMAC Representative

Have a question about customer service issues, GMAT exam policies, or GMAT exam structure? Post your question in our Ask the Test Maker forum!

Like this post

Post new topic Post Reply

• Page 1 of 1

GMAT Course Reviews

563 reviews

1168 reviews

431 reviews

359 reviews

147 reviews

5/5

5 Star (563 Reviews)

"Target Test Prep is the closest to the official version of the GMAT exam, about 99% accuracy in terms of the quality and quantity of information. The course has excellently created singular sets of focused lessons and tests for every possible topic that one could come across in the official GMAT exam."

"The TTP course maximizes the efficiency of the time you spend studying. It will take time and effort but I could almost guarantee that if you complete the course exactly as it is laid out you will get an amazing score. They also have a very responsive team willing to help with any questions you might have."

"TTP has two things that I think no other test prep company offers: A teaching approach that reinforces understanding and an attitude that will give you the mental preparedness needed to succeed on the test. TTP gives you a deep understanding of the concept you need to know while teaching you how to think."

Write a Review