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Unable to see any navigation buttons on the GMAT Prep Test

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by A_bazzinga » Thu Feb 11, 2016 4:39 am
After trying multiple resolutions with the display screen, I am still unable to see any navigation buttons at the bottom of the GMAT Prep software practice tests. This is really very frustrating as I have tried multiple options to in the resolution settings 1024 +/- as previously stated and none of the options are really working. Hope the receive a response from GMAC team.

Thanks,

Atul
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by OfficialGMAT » Thu Feb 11, 2016 1:23 pm
A_bazzinga wrote:After trying multiple resolutions with the display screen, I am still unable to see any navigation buttons at the bottom of the GMAT Prep software practice tests. This is really very frustrating as I have tried multiple options to in the resolution settings 1024 +/- as previously stated and none of the options are really working. Hope the receive a response from GMAC team.

Thanks,

Atul
Hello,

If you're still experiencing this issue and the resolution changes haven't helped, please contact [email protected] for further direct assistance. They will likely need to start a remote session.

Thanks,
Jeremy
Leah
Official GMAC Representative

Have a question about customer service issues, GMAT exam policies, or GMAT exam structure? Post your question in our Ask the Test Maker forum!
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by A_bazzinga » Thu Feb 11, 2016 8:31 pm
Hi Jeremy,

I have already communicated this problem to the GMAC over email. Have not received any response as till now. Hence, posted the problem on this forum. Would really appreciate if solution is provided in this matter at the earliest.

Regards.
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by A_bazzinga » Thu Feb 11, 2016 8:31 pm
Hi Jeremy,

I have already communicated this problem to the GMAC over email. Have not received any response as till now. Hence, posted the problem on this forum. Would really appreciate if solution is provided in this matter at the earliest.

Regards.
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