I live in thailand and i dont know which customer service i should contact with or who,in thailand, can solve this problem ?

Hello,

For Thailand, please use the following contact information:

Asia-Pacific Region

Please Note: Email services are available Monday-Friday , 7 a.m. to 7 p.m. AEST. Response time for email sent outside of these times may be up to 48 hours. Telephone services are available Monday-Friday at the following numbers and times:

Email: [email protected]
Telephone: +852-3077-4926, 9 a.m. to 6 p.m. AEST
Fax: +91-120-4001660

If you have any further questions, please let me know.

Jeremy

Hello friends!
This block error shows mainly because of number of wrong payment attempts. The GMAT only accepts credit card. If you are trying to use any other card, it will not work and will probably block your account.
If your account is already block now, then the only solution is to call them on your regional office number which is available on mba.com
You will have to confirm your details to them, only then they will remove the block. Call them as soon as you can.

Did your problem solved?

I recently have this problem and I want to know how long the test maker will response.

I feel so serious now because I have schedule the exam as quick as possible.

phattharaphum.l wrote:Did your problem solved?

I recently have this problem and I want to know how long the test maker will response.

I feel so serious now because I have schedule the exam as quick as possible.

I'll pass your information along to our customer care team for follow-up. If you are still experiencing this issue, please let me know.

Hi,

I have been trying to register for my GMAT exam. Previously, when I went to the payment page, the transaction failed 4 times since my card was not eligible for international transactions. Now when I am trying to pay using a different card, my account on mba.com throws the following message:

"Block error
We're sorry, there is a problem with your GMAT account which requires you to speak with customer care. Please visit www.mba.com/contact to find the appropriate phone number."

Also, nobody at the customer care service in India is answering my call. Please provide a solution for the above mentioned problem as I need to book my GMAT exam at the earliest.

The email-ID associated with my account on mba.com is - [email protected]



Regards,

Swapna Menon

Hi,

I have been trying to register for my GMAT exam. Previously, when I went to the payment page, the transaction failed 4 times since my card was not eligible for international transactions. Now when I am trying to pay using a different card, my account on mba.com throws the following message:

"Block error
We're sorry, there is a problem with your GMAT account which requires you to speak with customer care. Please visit www.mba.com/contact to find the appropriate phone number."

Also, nobody at the customer care service in India is answering my call. Please provide a solution for the above mentioned problem as I need to book my GMAT exam at the earliest.

The email-ID associated with my account on mba.com is - [email protected]



Regards,

Swapna Menon

swapna.m wrote:Hi,

I have been trying to register for my GMAT exam. Previously, when I went to the payment page, the transaction failed 4 times since my card was not eligible for international transactions. Now when I am trying to pay using a different card, my account on mba.com throws the following message:

"Block error
We're sorry, there is a problem with your GMAT account which requires you to speak with customer care. Please visit www.mba.com/contact to find the appropriate phone number."

Also, nobody at the customer care service in India is answering my call. Please provide a solution for the above mentioned problem as I need to book my GMAT exam at the earliest.

The email-ID associated with my account on mba.com is - [email protected]



Regards,

Swapna Menon

Hello,

We were not able to bring up your account using the email address you provided. Could you please send your GMAT ID or first and last name, along with a description of this issue, to [email protected]? Our customer care team will be waiting for your message.

Thanks,
Jeremy