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GMAT Premier 2010-11 Edition

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by Shelton » Thu Feb 24, 2011 11:27 pm
Hi All,

I have purchased a new Kaplan Premier ( 2010-11) from Bangalore,India ( Sapna Book House,Koramangala - The original receipt is also available with me) on Monday and was using the key to register online today.

During registration,the following error has come up.

"Our records indicate that the key you have entered has already been used. Keys are valid for one time use only. Please enter another key. If you think you got this message in error, call customer service at 1-800-KAPTEST"

This is not correct as this is the first time am using this key.Please can you kindly advise on how to proceed with this as this is hindering my study plan.

Warm Regards,
Shelton
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by KapTeacherEli » Fri Feb 25, 2011 10:21 am
Hi Shelton,

Have you called 1-800-KAP-TEST yet? They should be able to straighten the issue out for you promptly. If not, you can go directly to our publishing department by emailing [email protected]. Let me know how things turn out!
Eli Meyer
Kaplan GMAT Teacher
Cambridge, MA
www.kaptest.com/gmat

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