GMAT re-scheduling

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umair555: Newbie | Next Rank: 10 Posts; Posts: 1; Joined: Mon Mar 09, 2015 2:04 am

by umair555 » Mon Mar 09, 2015 2:37 am

My GMAT exam was scheduled today at 1 p.m (09.03.15) at Al-Khawarizmi Institute Of Science University Of Engineering and Technology G. T. Road Lahore 54890 Punjab Pakistan. My GMAT ID 100002670742.

I arrived an hour earlier just in case but only to find out by the Pearson VUE administrator that a passport was compulsory in order to take the exam even though I brought along with me my govt. issued I.D card and my driving license along with their copies.
Please guide me what steps I should take next in order to re-schedule the exam as soon as possible and whether I would be eligible for a refund?

Thank you

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Source: Beat The GMAT — Ask the Test Maker | Mon Mar 09, 2015 2:37 am

OfficialGMAT: Official Company Rep; Posts: 669; Joined: Tue Jun 12, 2012 9:06 pmFollowed by: 270 members; Location: Washington DC; Thanked: 143 times; GMAT Score:800

by OfficialGMAT » Mon Mar 09, 2015 10:39 am

umair555 wrote:My GMAT exam was scheduled today at 1 p.m (09.03.15) at Al-Khawarizmi Institute Of Science University Of Engineering and Technology G. T. Road Lahore 54890 Punjab Pakistan. My GMAT ID 100002670742.

I arrived an hour earlier just in case but only to find out by the Pearson VUE administrator that a passport was compulsory in order to take the exam even though I brought along with me my govt. issued I.D card and my driving license along with their copies.
Please guide me what steps I should take next in order to re-schedule the exam as soon as possible and whether I would be eligible for a refund?

Thank you

Hello,

Your best course of action will be to contact customer service for your region. The full contact information is listed here: https://www.mba.com/contact. They will be able to help you through this issue and will talk you through options to reschedule.

Thanks,
Jeremy

Leah
Official GMAC Representative

Have a question about customer service issues, GMAT exam policies, or GMAT exam structure? Post your question in our Ask the Test Maker forum!

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