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GMAT re-scheduling

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by umair555 » Mon Mar 09, 2015 2:37 am
My GMAT exam was scheduled today at 1 p.m (09.03.15) at Al-Khawarizmi Institute Of Science University Of Engineering and Technology G. T. Road Lahore 54890 Punjab Pakistan. My GMAT ID 100002670742.

I arrived an hour earlier just in case but only to find out by the Pearson VUE administrator that a passport was compulsory in order to take the exam even though I brought along with me my govt. issued I.D card and my driving license along with their copies.
Please guide me what steps I should take next in order to re-schedule the exam as soon as possible and whether I would be eligible for a refund?

Thank you
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by OfficialGMAT » Mon Mar 09, 2015 10:39 am
umair555 wrote:My GMAT exam was scheduled today at 1 p.m (09.03.15) at Al-Khawarizmi Institute Of Science University Of Engineering and Technology G. T. Road Lahore 54890 Punjab Pakistan. My GMAT ID 100002670742.

I arrived an hour earlier just in case but only to find out by the Pearson VUE administrator that a passport was compulsory in order to take the exam even though I brought along with me my govt. issued I.D card and my driving license along with their copies.
Please guide me what steps I should take next in order to re-schedule the exam as soon as possible and whether I would be eligible for a refund?

Thank you
Hello,

Your best course of action will be to contact customer service for your region. The full contact information is listed here: https://www.mba.com/contact. They will be able to help you through this issue and will talk you through options to reschedule.

Thanks,
Jeremy
Leah
Official GMAC Representative

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