How do I install the question pack on two different computer

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georgepaul0071987: Senior | Next Rank: 100 Posts; Posts: 81; Joined: Wed Sep 14, 2011 9:38 am; Thanked: 2 times

by georgepaul0071987 » Sun Nov 04, 2012 7:17 pm

Hi ,

I purchased the GMAT prep question Pack 1 about 3-4 months ago and activated it for my desktop computer . Now I want to activate this question pack for my laptop , can you tell me how I can activate the question pack for my laptop ? Am I allowed to use the question pack only with 1 computer ?

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Source: Beat The GMAT — Ask the Test Maker | Sun Nov 04, 2012 7:17 pm

OfficialGMAT: Official Company Rep; Posts: 669; Joined: Tue Jun 12, 2012 9:06 pmFollowed by: 270 members; Location: Washington DC; Thanked: 143 times; GMAT Score:800

by OfficialGMAT » Mon Nov 05, 2012 8:42 am

You will need to contact [email protected] with your order number. We will need to extend the download period. It expires after 2 months.

Please let me know if you experience any more issues.

Thank you!

Leah
Official GMAC Representative

Have a question about customer service issues, GMAT exam policies, or GMAT exam structure? Post your question in our Ask the Test Maker forum!

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stonepam: Newbie | Next Rank: 10 Posts; Posts: 1; Joined: Mon Sep 28, 2015 4:46 pm

by stonepam » Tue Sep 29, 2015 6:28 am

I'm going through a similar issue. I purchased the GMATPrep question pack 1 on August 30th, I tried to install it on my mac but I could not. Now, I went to purchase a windows laptop but anytime I put in my activation code, no action occurs. I sent GMAC an email but no response. My order number is: 212576480. Please, do help me.

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OfficialGMAT: Official Company Rep; Posts: 669; Joined: Tue Jun 12, 2012 9:06 pmFollowed by: 270 members; Location: Washington DC; Thanked: 143 times; GMAT Score:800

by OfficialGMAT » Tue Sep 29, 2015 10:26 am

stonepam wrote:I'm going through a similar issue. I purchased the GMATPrep question pack 1 on August 30th, I tried to install it on my mac but I could not. Now, I went to purchase a windows laptop but anytime I put in my activation code, no action occurs. I sent GMAC an email but no response. My order number is: 212576480. Please, do help me.

Hello,

I will not be able to help with this, so if you've already reached out to [email protected], please wait for their response and they will assist you with this issue.

Thanks,
Jeremy

Leah
Official GMAC Representative

Have a question about customer service issues, GMAT exam policies, or GMAT exam structure? Post your question in our Ask the Test Maker forum!

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