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melguy
- Master | Next Rank: 500 Posts
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Hello Rebecca
I recently reported an incident of what happened during my exam.
1) Other Candidates: I checked it on 10:30 and the other candidate checked it at 11:00 or 11:15. So right when my exam is in progress the candidate is sitting on the other side of the half floor height glass partition and checking in. It was all clearly audible to me. I had to wear ear plugs which may or may not have affected my performance. Are there any rules around it?
2) Replacement pad: I asked for a replacement writing pad and the Centre manager took atleast 3-4 minutes to pick a pad even when a bundle of 15 pads was sitting on his table within 3 feet from him and me. After 3-4 mins of casually walking around the small room when he gave me the writing pad he asked me to give it back to him to check if nothing was written on it. That was a good 5 mins of lost time and I had to skip 2 questions in a row.
3) Noise: There was construction noise on the upper floor (although it din't go for more than 15-20 mins). The centre manager sitting on the other side of the (half floor length) glass partition yelled out something on his mobile phone. I was concentrating so did not pay any attention but are there any rules around for such things?
* I am happy to provide you my appointment ID and you are welcome to check the video recording for #1,#2 and #3.
I got a typical response from the GMAC
Thank you for contacting Pearson VUE.
We would like to information that investigation has been completed for the incident number 205------.
We would not be able to honor your request as there was no complaint during the exam.
So am I expected to stop writing the exam and sit down to file incident reports with the testing center manager?
What is the point of all the audio / video recording and reporting the incident when GMAC has already decided the outcome of an incident? I am giving you my appointment ID. You recorded me for 4 hours during the exam. If I am lying, then you can prove me wrong with the video evidence.
This arises my suspicion even more than there is something going on at the test center. I scored 610 in multiple CATs and all of a sudden I get a 510 in the real exam.
I recently reported an incident of what happened during my exam.
1) Other Candidates: I checked it on 10:30 and the other candidate checked it at 11:00 or 11:15. So right when my exam is in progress the candidate is sitting on the other side of the half floor height glass partition and checking in. It was all clearly audible to me. I had to wear ear plugs which may or may not have affected my performance. Are there any rules around it?
2) Replacement pad: I asked for a replacement writing pad and the Centre manager took atleast 3-4 minutes to pick a pad even when a bundle of 15 pads was sitting on his table within 3 feet from him and me. After 3-4 mins of casually walking around the small room when he gave me the writing pad he asked me to give it back to him to check if nothing was written on it. That was a good 5 mins of lost time and I had to skip 2 questions in a row.
3) Noise: There was construction noise on the upper floor (although it din't go for more than 15-20 mins). The centre manager sitting on the other side of the (half floor length) glass partition yelled out something on his mobile phone. I was concentrating so did not pay any attention but are there any rules around for such things?
* I am happy to provide you my appointment ID and you are welcome to check the video recording for #1,#2 and #3.
I got a typical response from the GMAC
Thank you for contacting Pearson VUE.
We would like to information that investigation has been completed for the incident number 205------.
We would not be able to honor your request as there was no complaint during the exam.
So am I expected to stop writing the exam and sit down to file incident reports with the testing center manager?
What is the point of all the audio / video recording and reporting the incident when GMAC has already decided the outcome of an incident? I am giving you my appointment ID. You recorded me for 4 hours during the exam. If I am lying, then you can prove me wrong with the video evidence.
This arises my suspicion even more than there is something going on at the test center. I scored 610 in multiple CATs and all of a sudden I get a 510 in the real exam.
