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GMAT computer crashed

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Newbie | Next Rank: 10 Posts
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GMAT computer crashed

by 800_gmat » Thu Oct 23, 2008 7:13 am
Hi all
I took the GMAT the other day and my computer froze. While I was credited with the time I lost I believe it adversely affected my results. Has this every happened to anyone before and what can I do about it? I'd like to get a refund so that I can resit my test in proper conditions.
Thanks
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by mikart0708 » Thu Oct 23, 2008 8:06 am
wow - this is the first I heard - never happened to me / heard. Sorry to hear about it though. Did u call them up and talk to the GMAC? not sure what they would say.....
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by jeffxujian » Fri Oct 24, 2008 12:45 am
I am really sorry to hear that. Also, I think you totally deserve a free retake.
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Re: GMAT computer crashed

by abm.moc » Wed Oct 29, 2008 4:56 am
man! sorry to hear this :(

Did u take this up with the authorities at the test centre? What was their take on it?

Just curious to know (in case you are fine with disclosing), where was this?
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by 800_gmat » Sun Nov 16, 2008 11:06 am
This was in Asia.

I've tried emailing them twice but have received no reply. Also have called twice but I keep getting put through to the call centre in India and they aren't very helpful.

Does anyone have any other suggestions...? I will be definitely retaking the exam.
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