My ID for mba.com locked

Expert replies

Sahiti: Newbie | Next Rank: 10 Posts; Posts: 1; Joined: Tue Aug 18, 2015 8:42 am

by Sahiti » Tue Aug 18, 2015 8:44 am

Hello
I got my ID for mba.com locked after multiple attempts with wrong password. I tried to recover the password of mba.com using forgot password option. However it throws an error "Account is locked, please contact customer care".
I have called the customer care and they have asked me to mail [email protected] and i did that 3 days back.
But I havnt gotten a response.
This issue is urgent.
Please kindly help me out so that I can book my test date.

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Source: Beat The GMAT — Ask a GMAT representative | Tue Aug 18, 2015 8:44 am

OfficialGMAT: Official Company Rep; Posts: 669; Joined: Tue Jun 12, 2012 9:06 pmFollowed by: 270 members; Location: Washington DC; Thanked: 143 times; GMAT Score:800

by OfficialGMAT » Tue Aug 18, 2015 11:38 am

Sahiti wrote:Hello
I got my ID for mba.com locked after multiple attempts with wrong password. I tried to recover the password of mba.com using forgot password option. However it throws an error "Account is locked, please contact customer care".
I have called the customer care and they have asked me to mail [email protected] and i did that 3 days back.
But I havnt gotten a response.
This issue is urgent.
Please kindly help me out so that I can book my test date.

Hi Sahiti,

I will reach out on my end to the customer care team. Can you please provide your email address where we can reach you about this issue?

Thanks,
Jeremy

Leah
Official GMAC Representative

Have a question about customer service issues, GMAT exam policies, or GMAT exam structure? Post your question in our Ask the Test Maker forum!

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