MBA.com account has been locked

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oerdogan: Newbie | Next Rank: 10 Posts; Posts: 2; Joined: Tue Oct 27, 2015 2:21 am

by oerdogan » Thu Mar 10, 2016 5:18 am

Hello,
My account has been locked after several password attempts through my iPhone.
I called customer service and have sent 4 emails to [email protected] in the last 2 days.
Still I didn't get any response on how to reset my account. This is urgent, could you please help as I want to register for an exam.

Thanks a lot,

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Source: Beat The GMAT — Ask a GMAT representative | Thu Mar 10, 2016 5:18 am

OfficialGMAT: Official Company Rep; Posts: 669; Joined: Tue Jun 12, 2012 9:06 pmFollowed by: 270 members; Location: Washington DC; Thanked: 143 times; GMAT Score:800

by OfficialGMAT » Fri Mar 11, 2016 2:50 pm

oerdogan wrote:Hello,
My account has been locked after several password attempts through my iPhone.
I called customer service and have sent 4 emails to [email protected] in the last 2 days.
Still I didn't get any response on how to reset my account. This is urgent, could you please help as I want to register for an exam.

Thanks a lot,

Hello,

GMAT Customer Service (https://www.mba.com/contact) for your region will need to reset your account. I unfortunately cannot reset your account directly.

Thank you,
Jeremy

Leah
Official GMAC Representative

Have a question about customer service issues, GMAT exam policies, or GMAT exam structure? Post your question in our Ask the Test Maker forum!

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