Hello,
I took the GMAT today at the Pearson Vue test center located in Ahmedabad, India.
During the test, I faced several problems (listed below) which were detrimental to my performance:
1) As I was about to finish my Quantitative Reasoning Section (in the last 5 minutes), my computer stopped responding. I alerted the proctor and they tried to fix the issue to no avail. Hence, I was asked to change my seat and complete the remainder of my test using a different machine.
This interruption affected my rhythm for the remainder of the test significantly.
2) There were people walking in and out of the testing area for the entire duration of the test.
The testing terminal right behind me (at a distance of just 3 feet) was being dismantled by a technician while I was answering my Verbal Reasoning section. This was very disconcerting when I was trying to focus and concentrate during the exam.
3) During the AWA section, the computer and the test screen were too slow to respond. As I typed my response in the text box provided, my keystrokes were not recognized instantly. There was a significant lag between the time I typed my response and the time it was displayed on screen.
This led to a lot of typing errors and cost me a lot of editing time affecting the quality of my response adversely.
Also to mention, the test center is just a small shop located in the middle of a busy shopping mall. Needless to say that privacy and silence were way below optimum.
The entire shop (test center) was approximately 12 feet X 15 feet in dimensions (including the lockers and reception area) with 6-8 seats for test taking.
In my opinion,these incidents represent a clear breach of the fair and standardized testing environment as described in the GMAT handbook.
As per GMAT handbook, GMAC and Pearson may provide an opportunity to retake the test free of cost in these circumstances.
Please advise on how to avail the same.
Regards,
Maulik.
I took the GMAT today at the Pearson Vue test center located in Ahmedabad, India.
During the test, I faced several problems (listed below) which were detrimental to my performance:
1) As I was about to finish my Quantitative Reasoning Section (in the last 5 minutes), my computer stopped responding. I alerted the proctor and they tried to fix the issue to no avail. Hence, I was asked to change my seat and complete the remainder of my test using a different machine.
This interruption affected my rhythm for the remainder of the test significantly.
2) There were people walking in and out of the testing area for the entire duration of the test.
The testing terminal right behind me (at a distance of just 3 feet) was being dismantled by a technician while I was answering my Verbal Reasoning section. This was very disconcerting when I was trying to focus and concentrate during the exam.
3) During the AWA section, the computer and the test screen were too slow to respond. As I typed my response in the text box provided, my keystrokes were not recognized instantly. There was a significant lag between the time I typed my response and the time it was displayed on screen.
This led to a lot of typing errors and cost me a lot of editing time affecting the quality of my response adversely.
Also to mention, the test center is just a small shop located in the middle of a busy shopping mall. Needless to say that privacy and silence were way below optimum.
The entire shop (test center) was approximately 12 feet X 15 feet in dimensions (including the lockers and reception area) with 6-8 seats for test taking.
In my opinion,these incidents represent a clear breach of the fair and standardized testing environment as described in the GMAT handbook.
As per GMAT handbook, GMAC and Pearson may provide an opportunity to retake the test free of cost in these circumstances.
Please advise on how to avail the same.
Regards,
Maulik.
