GMAT software gives strange message upon opening

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the nona: Senior | Next Rank: 100 Posts; Posts: 53; Joined: Thu Dec 06, 2012 1:20 pmFollowed by: 2 members

by the nona » Sun Jan 06, 2013 10:23 am

cannot use the software unfortunately , it gives me the message in the attached photo .can you please advise ?

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Source: Beat The GMAT — Ask the Test Maker | Sun Jan 06, 2013 10:23 am

Jim@StratusPrep: MBA Admissions Consultant; Posts: 2279; Joined: Fri Nov 11, 2011 7:51 amFollowed by: 266 members; Location: New York; Thanked: 660 times; GMAT Score:770

by Jim@StratusPrep » Mon Jan 07, 2013 5:16 am

I would just reinstall the software if it is a continuous problem. Try restarting the program and your computer first.

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OfficialGMAT: Official Company Rep; Posts: 669; Joined: Tue Jun 12, 2012 9:06 pmFollowed by: 270 members; Location: Washington DC; Thanked: 143 times; GMAT Score:800

by OfficialGMAT » Tue Jan 08, 2013 11:53 am

If you are still having problems, can you send an email to [email protected]? We will have somebody set up a remote session to troubleshoot that with you.

Thanks!

Leah
Official GMAC Representative

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