Hi - I am getting the attached error message when i try to install the GMAT Prep software in my macbook.
I recently purchased both the gmat question pack and exam pack. The first time i installed my gmat prep software and opened the two packs, they worked.
As soon as i close the gmat prep application and reopen it, the two packs get wiped off and i am unable to activate it using the code also.
I then uninstall and reinstall the gmat prep software to fix this. However it happens once again when i close the application. Could you please provide a permanent fix for this.
Thanks
Muthu
GMAT Prep Software Installation Error for Macbook
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Hello,uthum88 wrote:Hi - I am getting the attached error message when i try to install the GMAT Prep software in my macbook.
I recently purchased both the gmat question pack and exam pack. The first time i installed my gmat prep software and opened the two packs, they worked.
As soon as i close the gmat prep application and reopen it, the two packs get wiped off and i am unable to activate it using the code also.
I then uninstall and reinstall the gmat prep software to fix this. However it happens once again when i close the application. Could you please provide a permanent fix for this.
Thanks
Muthu
Could you please email us at [email protected] so we can schedule a remote session with you to work through the problem?
Thanks,
Jeremy
Leah
Official GMAC Representative
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Official GMAC Representative
Have a question about customer service issues, GMAT exam policies, or GMAT exam structure? Post your question in our Ask the Test Maker forum!