Test Center messed up my GMAT, what do I do?

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hijinx85: Newbie | Next Rank: 10 Posts; Posts: 4; Joined: Mon Jan 17, 2011 10:30 am; Thanked: 1 times

by hijinx85 » Fri Jul 22, 2011 7:14 am

I know some of you have suffered horror stories on this forum, so I need your experienced advice as to the best, quickest and most effective method to file a formal complaint to GMAC.

My story goes like this -->
It was only me and another guy waiting to take the exam. The test center lady called the other guy up to take his palm vein. Then she kinda disappeared for a while and when she came back she said "Guys, I'm sorry, but I took his palm vein as if it were yours (me, hijinx85), and so therefore I had to cancel both exams".

So, should I just call the toll-free number? Should I just e-mail and wait the 3 to 5 business days? I'm desperate here...

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Source: Beat The GMAT — GMAT Strategy | Fri Jul 22, 2011 7:14 am

vineeshp: Legendary Member; Posts: 965; Joined: Thu Jan 28, 2010 12:52 amFollowed by: 34 members; Thanked: 156 times; GMAT Score:720

by vineeshp » Fri Jul 22, 2011 7:36 am

It is a terrible story.

I suggest you call up. They will help you out.

Vineesh,
Just telling you what I know and think. I am not the expert.

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