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avada: Senior | Next Rank: 100 Posts; Posts: 38; Joined: Fri Aug 17, 2012 11:28 am; Thanked: 2 times

by avada » Sat Jun 08, 2013 11:28 am

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Last edited by avada on Sun Jun 16, 2013 11:11 pm, edited 3 times in total.

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Source: Beat The GMAT — Ask an MBA Admissions Consultant | Sat Jun 08, 2013 11:28 am

GMAT/MBA Expert

Jon@Admissionado: Elite Legendary Member; Posts: 3135; Joined: Fri Apr 01, 2011 8:55 amFollowed by: 332 members; Location: Everywhere; Thanked: 589 times

by Jon@Admissionado » Wed Jun 12, 2013 9:50 am

Avada,

Jon Frank here, CEO of Admissionado. Wanted to respond to this personally because, well, it pains me to see something like this. My number 1 goal, and the number 1 goal of EVERYONE on our team, is to provide the best possible service to our clients/friends and to make sure they are 100% happy, at a bare minimum. We receive overwhelmingly positive feedback, but on occasion, where there are bumps (mis-aligned expectations, confusion about this or that), we triple our efforts immediately to right the ship, and we always do. That's what makes our "marriages" so successful, historically. I wish you'd let us know while we were working together, brother. And I wish I had received an email from you when you were not! If you can imagine, I read every email that hits my inbox (and I'm cc'd on eeeevery email around here), so I don't know how I missed one from you, man.

I am so sorry your experience wasn't what you expected... and from the sounds of it, what we expect from our team. We strive for excellence around here (even when we receive positive feedback, we look for ways to improve), and to provide applicants with the best possible service from start to finish. No matter what the particulars are, if we ever fail at that, then I take the blame personally.

I want to make it right. So please do reach out to me personally ([email protected] - I'm gonna be on the lookout, as always) and we'll make it up to you, on the house. We are here for you, dude, and standing by to help however we can.

We look forward to hearing back,
Jon

"Hands down the best MBA admissions consulting firm of all-time, and boy, what an incredible founder!" -- Raj Patil, Founder of Admissionado

Something for everyone:
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https://admissionado.com/mba/reviews/
https://www.glassdoor.com/Reviews/Admis ... 700945.htm

Reach out, and let's gab. Our only requirement is that you don't prefer warm milk over cold milk. Everyone else, 100% welcome.
Email: [email protected]
Phone: 866-409-4753
Hit us up on WhatsApp.
Ping our satellite: 0884#&@-2#101101
Contact us via web form you lazy git: https://admissionado.com/contact/
Mostly, email Claudia.

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avada: Senior | Next Rank: 100 Posts; Posts: 38; Joined: Fri Aug 17, 2012 11:28 am; Thanked: 2 times

by avada » Wed Jun 12, 2013 10:01 am

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