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final outcome vs underlying process issue essay..pls grade i

Expert replies
by themaharaja1 » Wed Jan 21, 2009 3:18 pm
Question

“In any enterprise, the process of making or doing something is ultimately more important than the final product.” Discuss the extent to which you agree or disagree with the opinion expressed above. Support your point of view with reasons and/or examples from your own experience, observations, or reading.


Answer

Earning profit is the main goal of any business. Without profit it is difficult to survive in the market and chances are that investors will also loose confidence in the enterprise and finally it will cause enterprise to shut down completely. Therefore I think that in any enterprise the final product (profit and success of the company) is more important than anything. In following paragraphs I would like to provide examples and statements which will support my views.

I would start with the example of Henry Ford and Ford Motor Company. Henry Ford came up with idea of assembly line where at every station fix work will be done and no one would be required to apply huge brain power to do that fix work. The idea was really creative and made Ford Company one of the biggest automobile manufacturer of it's era. But no one gave much importance to the fact that doing same work entire day was very difficult for assembly line workers. Workers found it very boring to keep repeating their actions. After all, workers are not robots. Henry Ford faced lot of issues to retain his work force. Even Charlie Chaplin made a movie (something like "man and a machine") which was about miserable life of workers working on assembly line. Then also history considers Henry Ford a great businessman because his company was able to make profit and do record sales.

Moreover, I would also like to talk about recent examples such Steve Jobs, CEO of Apple Computers and R. Tata, Head of Tata Motors, India. Steve Jobs changed design of Apple Iphone just few days before the release. He didn't care the fact that whole design team and supply network has work hard to get design. In fact he ordered to have new design before the earlier announced date of product launch. In short, Steve Jobs was more interested in final product than process underlying it. Similar to earlier example, Tata Motors, leading auto manufacturer of India, came with the idea of four wheeler at the very low cost of two thousand dollars. Indian government and even normal people gave lots of support to Tata Motors. But later on it was revealed that Tata has used unethical ways to achieve land and man power for their factory site in West Bengal, India. Obviously Tata Motors was more interested in results (starting factory and earning profit) than the process.

Therefore, I think that importance is always given to final product than the process. But increased awareness among labor unions, customers and government rules and regulations are trying to ensure that not only the final product but process underlying it is also important. This change is positive and chances are that we will achieve "ethical" outcomes out of it.
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Source: — GMAT Essays (AWA) |

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