"Companies should be prohibited from monitoring e-mail correspondence of their employees, since this policy destroys the atmosphere of trust and undermines employee morale."
,,Thrust is important, but control is everything" a wise man once said. Indeed, today's business people tend to control more and to thrust less and history is full of vivid examples of betrayal and deceptions. The preceding argument states that it is unjustified companies to control e-mail content of their employees but in my opinion, managers should have access to that information in order to prevent a certain acts of violation of the company security policy, to motivate employees to keep their mind in business and even to protect and help them in reaching important information.
Primary, every successful business today has some security policy which is focused on preventing information leakage and company theft. However, in their working process, employees tend to send and receive hundreds of e-mails every day and eventually some e-mails could include important information or data which could reach other people and sometimes competition. A vivid example of such case is when a claim form important client of Bulgarian National Bank started to circulate online between different institution and unexpectedly a famous journalist received a scanned copy of the claim and published it in a newspaper. Consequently, that action let to major national scandal and Bulgarian National Bank was fined for violating personal information. That problem could have easily been solved by applying more control on e-mail transfer in the bank.
In addition, sometimes e-mails have content that has nothing in common with working process and are used as communication tool or just a way to chit chat with a friend. That distracts workers from their job and eventually drives performance down. A wise manager would prevent employees to use e-mails for non-business purposes by announcing a company policy for e-mail control. Moreover a recent study announced that employees spend more that 30 percent of their working time in writing personal messages or watching pictures or videos send by e-mail.
Lastly, a security policy for e-mail content could help a worker to receive access to lost data or information. Some control systems keep track on all e-mail content and could easily restore them in needed. That happened to me once, when my computer memory was destroyed and the it manager restored it from the security system.
In sum, control is not proper, but sometimes is needed.
Sorry for the conclusion of the issue. Unfortunately I was out of time and had only 5s to write final words.
,,Thrust is important, but control is everything" a wise man once said. Indeed, today's business people tend to control more and to thrust less and history is full of vivid examples of betrayal and deceptions. The preceding argument states that it is unjustified companies to control e-mail content of their employees but in my opinion, managers should have access to that information in order to prevent a certain acts of violation of the company security policy, to motivate employees to keep their mind in business and even to protect and help them in reaching important information.
Primary, every successful business today has some security policy which is focused on preventing information leakage and company theft. However, in their working process, employees tend to send and receive hundreds of e-mails every day and eventually some e-mails could include important information or data which could reach other people and sometimes competition. A vivid example of such case is when a claim form important client of Bulgarian National Bank started to circulate online between different institution and unexpectedly a famous journalist received a scanned copy of the claim and published it in a newspaper. Consequently, that action let to major national scandal and Bulgarian National Bank was fined for violating personal information. That problem could have easily been solved by applying more control on e-mail transfer in the bank.
In addition, sometimes e-mails have content that has nothing in common with working process and are used as communication tool or just a way to chit chat with a friend. That distracts workers from their job and eventually drives performance down. A wise manager would prevent employees to use e-mails for non-business purposes by announcing a company policy for e-mail control. Moreover a recent study announced that employees spend more that 30 percent of their working time in writing personal messages or watching pictures or videos send by e-mail.
Lastly, a security policy for e-mail content could help a worker to receive access to lost data or information. Some control systems keep track on all e-mail content and could easily restore them in needed. That happened to me once, when my computer memory was destroyed and the it manager restored it from the security system.
In sum, control is not proper, but sometimes is needed.
Sorry for the conclusion of the issue. Unfortunately I was out of time and had only 5s to write final words.
