I forgot to mention I also tried to deactivate the packs. It is 3 am in the morning; the deactivating process is still taking place. I like GMAC so much for inventing this piece of something.

Well, there is enough demand out there, and you won't care about your products and services.

Hello Jeremy, I purchased GMATPrep Exam Pack 1 and Question Pack on Sunday, October 18, 2015. Then, I downloaded the GMATPrep software immediately and installed all the files. On the setting page, I was able to see Exam Pack 1 and Question Pack appear on the list. However, when I went to the activat...