Search found 4 matches


And nobody is answering the phone if I try to call the number from the Official GMAT website for technical support.

by JuliaKatrina

Wed Aug 19, 2015 7:13 am
Forum: Ask the Test Maker
Topic: Unable to activate GMATPrep Exam Pack 1
Replies: 32
Views: 28349

Hi Jeremy,

yes I have. And the GMAT Prep Software works perfectly fine. I don't know what to do anymore.

Thank you,

Julia

by JuliaKatrina

Tue Aug 18, 2015 10:21 pm
Forum: Ask the Test Maker
Topic: Unable to activate GMATPrep Exam Pack 1
Replies: 32
Views: 28349

Hi Jeremy,

thanks for your fast response. I have checked all the technical requirements and I have also sent the GMAT care team several emails - no response. When I try to open the GMATPrep Exam Pack 1, an error message appears, saying it is unable to find a program to open it.

Thanks,

Julia

by JuliaKatrina

Mon Aug 17, 2015 10:26 pm
Forum: Ask the Test Maker
Topic: Unable to activate GMATPrep Exam Pack 1
Replies: 32
Views: 28349

Dear Jeremy,

I have the same problem. I tried to follow your instructions (delete GMAT Prep and reinstall). Nothing worked. I have also sent 3 emails and called customer service - no response so far.

I hope you can help me.

Best regards,

Julia

by JuliaKatrina

Mon Aug 17, 2015 9:03 am
Forum: Ask the Test Maker
Topic: Unable to activate GMATPrep Exam Pack 1
Replies: 32
Views: 28349