• Target Test Prep
    5-Day Free Trial
    5-day free, full-access trial TTP Quant

    Available with Beat the GMAT members only code

    MORE DETAILS
    Target Test Prep
  • Veritas Prep
    Free Veritas GMAT Class
    Experience Lesson 1 Live Free

    Available with Beat the GMAT members only code

    MORE DETAILS
    Veritas Prep
  • PrepScholar GMAT
    5 Day FREE Trial
    Study Smarter, Not Harder

    Available with Beat the GMAT members only code

    MORE DETAILS
    PrepScholar GMAT
  • Kaplan Test Prep
    Free Practice Test & Review
    How would you score if you took the GMAT

    Available with Beat the GMAT members only code

    MORE DETAILS
    Kaplan Test Prep
  • Magoosh
    Magoosh
    Study with Magoosh GMAT prep

    Available with Beat the GMAT members only code

    MORE DETAILS
    Magoosh
  • EMPOWERgmat Slider
    1 Hour Free
    BEAT THE GMAT EXCLUSIVE

    Available with Beat the GMAT members only code

    MORE DETAILS
    EMPOWERgmat Slider
  • e-gmat Exclusive Offer
    Get 300+ Practice Questions
    25 Video lessons and 6 Webinars for FREE

    Available with Beat the GMAT members only code

    MORE DETAILS
    e-gmat Exclusive Offer
  • Economist Test Prep
    Free Trial & Practice Exam
    BEAT THE GMAT EXCLUSIVE

    Available with Beat the GMAT members only code

    MORE DETAILS
    Economist Test Prep
  • Varsity Tutors
    Award-winning private GMAT tutoring
    Register now and save up to $200

    Available with Beat the GMAT members only code

    MORE DETAILS
    Varsity Tutors

server unavailable from rescheduling

This topic has 2 expert replies and 2 member replies
infamousj824 Newbie | Next Rank: 10 Posts Default Avatar
Joined
15 Dec 2015
Posted:
3 messages

server unavailable from rescheduling

Post Tue Dec 15, 2015 7:04 pm
i sent pictures of my error messages and server unavailable of when i was trying to reschedule my exam. I received responses from gmat customer service that they monitored my login and saw that i logged in later in the day. I couldn't log in the morning so I never got a successful log in before more 7 days thing started. i sent pictures of my error messages and I also received responses that my time stamp wasn't properly shown and that i should have sent an email to customer service on a saturday before my more than 7 days thing started. I wasn't thinking about contacting gmat on a Saturday when I know their call center is closed and now they won't help me out when there website was down. It was really unfortunate system of how they don't care for you and just want you to keep dropping $250 dollars. I was very disappointed with their customer service.

  • +1 Upvote Post
  • Quote
  • Flag
Need free GMAT or MBA advice from an expert? Register for Beat The GMAT now and post your question in these forums!
infamousj824 Newbie | Next Rank: 10 Posts Default Avatar
Joined
15 Dec 2015
Posted:
3 messages
Top Reply
Post Fri Dec 18, 2015 4:10 pm
Thank you for all the help!. You guys helped me out a lot.

  • +1 Upvote Post
  • Quote
  • Flag

GMAT/MBA Expert

OfficialGMAT Official Company Rep
Joined
12 Jun 2012
Posted:
620 messages
Followed by:
255 members
Upvotes:
143
GMAT Score:
800
Top Reply
Post Thu Dec 17, 2015 12:43 pm
infamousj824 wrote:
I have emailed you and private message
Hello,

My Customer Care team has confirmed that they have assisted and resolved your issue. If there's anything else we can help with, please let me know.

Thanks,
Jeremy

_________________
Leah
Official GMAC Representative

Have a question about customer service issues, GMAT exam policies, or GMAT exam structure? Post your question in our Ask the Test Maker forum!

  • +1 Upvote Post
  • Quote
  • Flag
infamousj824 Newbie | Next Rank: 10 Posts Default Avatar
Joined
15 Dec 2015
Posted:
3 messages
Post Fri Dec 18, 2015 4:10 pm
Thank you for all the help!. You guys helped me out a lot.

  • +1 Upvote Post
  • Quote
  • Flag

GMAT/MBA Expert

OfficialGMAT Official Company Rep
Joined
12 Jun 2012
Posted:
620 messages
Followed by:
255 members
Upvotes:
143
GMAT Score:
800
Post Thu Dec 17, 2015 12:43 pm
infamousj824 wrote:
I have emailed you and private message
Hello,

My Customer Care team has confirmed that they have assisted and resolved your issue. If there's anything else we can help with, please let me know.

Thanks,
Jeremy

_________________
Leah
Official GMAC Representative

Have a question about customer service issues, GMAT exam policies, or GMAT exam structure? Post your question in our Ask the Test Maker forum!

  • +1 Upvote Post
  • Quote
  • Flag

Best Conversation Starters

1 lheiannie07 120 topics
2 ardz24 65 topics
3 LUANDATO 63 topics
4 swerve 61 topics
5 AAPL 59 topics
See More Top Beat The GMAT Members...

Most Active Experts

1 image description Scott@TargetTestPrep

Target Test Prep

186 posts
2 image description Brent@GMATPrepNow

GMAT Prep Now Teacher

171 posts
3 image description Jeff@TargetTestPrep

Target Test Prep

147 posts
4 image description Rich.C@EMPOWERgma...

EMPOWERgmat

133 posts
5 image description GMATGuruNY

The Princeton Review Teacher

128 posts
See More Top Beat The GMAT Experts