Critical Reasoning

In order to reduce the number of items damaged while in transit to customers, packaging consultants recommended that the TrueSave mail-order company increase the amount of packing material so as to fill any empty spaces in its cartons. Accordingly, TrueSave officials instructed the company's packers to use more packing material than before, and the packers zealously acted on these instructions and used as much as they could. Nevertheless, customer reports of damaged items rose somewhat.

Which of the following, if true, most helps to explain why acting on the consultants' recommendation failed to
achieve its goal?

(A) The change in packing policy led to an increase in expenditure on packing material and labor.

(8) When packing material is compressed too densely, it loses some of its capacity to absorb shock.

(e) The amount of packing material used in a carton does not significantly influence the ease with which a
customer can unpack the package.

(D) Most of the goods that TrueSave ships are electronic products that are highly vulnerable to being damaged in transit.

(E) TrueSave has lost some of its regular customers as a result of the high number of damaged items they received.

OA B

I would choose B

A- Expenditures have nothing to do with the number of damaged items

B- Correct, if packing material loses its ability to absorb shock, this would result in more items being damaged as they fall and shift while being delivered

C- The customer's ability to unpack the items has nothing to do with the items being damaged during shipping

D- This would have been true before the change as well. Since the amount of complaints increased after the change in how the goods were packaged, the fact that many of the items were electronic would not explain the increase in complaints because these same electronic goods were being shipped before the change in packaging policy and the complaints were lower before the change

E- This is just irrelevant

I Choose (B).

Between (B) and (C)....

B states that products are dameged due to shocks.

C states that customer doesn't release the product with ease but the product may not be damaged.

All othet irrelevant.

I agree with you guys. I also think that the right answer is B