GMATPrep crashed in the middle of test.

Post your questions about customer service issues, GMAT exam policies, and GMAT exam structure. Get an official answer from GMAC, the organization behind the GMAT test!
This topic has expert replies
User avatar
Newbie | Next Rank: 10 Posts
Posts: 5
Joined: Thu Sep 04, 2014 10:06 pm

GMATPrep crashed in the middle of test.

by kc.19 » Mon Oct 27, 2014 3:01 pm
Hello,

Today, I downloaded and installed the most recent version of the GMATPrep software. But my GMATPrep Software closed abruptly while I was in the middle of taking the test. I was in Quant 10th question when this happened.
When I re-opened the software the test was lost.

More information:

GMATPrep Software version: 2.3.322
OS version: OS X Yosemite.

My questions:
1) How do I ensure such problems do not occur in future ?. My software installation looked correct to me. If the s/w keeps crashing, I get to see the questions and ultimately the score will be pumped up. I want to attempt my next try only after I ensure everything is proper.
2) I want to take a mock test at the earliest. Which is the stable version of GMATPrep ?. Can I install an older/more stable version of GMATPrep ?.
3) Does the software work(has lesser bugs) better on windows ? I can install on my windows laptop and try it.

- A distressed test taker.