Ask a GMAT representative

Hi everyone
This Monday morning I finally had my GMAT, for which I have been preparing for a few hundred hours; however, the coordinators at the center said that my middle name IS NOT INCLUDED on my passport!! I was not allowed to give the exam

I even showed the rules of the Pearson Vue ID policy, available on the internet) clearly stipulate that only the First and Last name must match. I am lost guys!
I also checked MBA.COM and found the same
A lot of posts on this forum are also agreeing with me.

As suggested by someone on the forum Chat, I immediately mailed them but it has been more than 48hours now. This is a very scary situation not just with respect to the money but also because r1 deadlines are so close.

What do you recommend me to do guys? Can I expect to not give another 250$?
Thank you.