Ask the Test Maker

To whom it may concern,

I have been unable to reschedule my test within the full 7 days prior to my test due to the website being down and under maintenance. I have been checking the website repeatedly in order to reschedule, but have been unsuccessful due to the website's condition. I have also emailed the respective contacts/ help centre as suggested on the site, but have received no response.
I do not have access to a telephone in order to have done the rescheduling telephonically.
The days have now lapsed and I have been unable to reschedule without a cost. Please may you kindly assist me in this regard, if possible.

Kind regards

Hi lcs123,

I believe you also emailed the OfficialGMAT GMAT Facebook page? The customer care team are now dealing with your query and should be in touch with you shortly, if they haven't already.

Many thanks,
Tina