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Next Button in GMAT Prep Software Test Exam not working!

This topic has 2 expert replies and 0 member replies

Next Button in GMAT Prep Software Test Exam not working!

Post Sun Jan 17, 2016 3:13 am
Hello,

I just downloaded the GMAT Prep Software and wanted to take a practice test.
I get the start screen informing about the NDA and with the next button which says there is a next button on the right bottom.
However there is neither a button on the bottom nor does the other button work. So I cannot continue in the exam. (see attached screenshoot)
Could you please help me to resolve this issue?

My laptop runs on Windows 10 and I installed version 2.3.322.

Thanks,
Max
ttp://postimg.org/image/8dlwbubr3/" target="_blank">

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Post Mon Jan 18, 2016 12:43 pm
Maximilian.Gebhardt wrote:
Hello,

I just downloaded the GMAT Prep Software and wanted to take a practice test.
I get the start screen informing about the NDA and with the next button which says there is a next button on the right bottom.
However there is neither a button on the bottom nor does the other button work. So I cannot continue in the exam. (see attached screenshoot)
Could you please help me to resolve this issue?

My laptop runs on Windows 10 and I installed version 2.3.322.

Thanks,
Max
ttp://postimg.org/image/8dlwbubr3/" target="_blank">
Hi Max,

In order to proceed to the Next button, please follow the instructions below to change the size of the text/font:

Open Screen Resolution by swiping in from the right edge of the screen, tapping Search (or if you're using a mouse, pointing to the upper-right corner of the screen, moving the mouse pointer down, and then clicking Search), entering Display in the search box, tapping or clicking Settings, and then tapping or clicking Display.

Then do the following:
    - Choose Smaller - 100% (default). This keeps text and other items at normal size.
    - Tap or click Apply.
    - To see the new text size, close all of your apps, and then sign out of Windows. The change will take effect the next time you sign in.


Thanks,
Jeremy

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Have a question about customer service issues, GMAT exam policies, or GMAT exam structure? Post your question in our Ask the Test Maker forum!

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GMAT/MBA Expert

Post Sun Jan 17, 2016 9:52 am
Hi Maximilian.Gebhardt,

It MIGHT be that the software isn't compatible with the version of Windows 10 that you're running, but I'll bet that the website (www.mba.com) will have a FAQ section about this issue and/or a Tech Support contact.

GMAT assassins aren't born, they're made,
Rich

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