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My ID for mba.com locked

This topic has 1 expert reply and 0 member replies
Sahiti Newbie | Next Rank: 10 Posts
Joined
18 Aug 2015
Posted:
1 messages

My ID for mba.com locked

Post Tue Aug 18, 2015 8:44 am
Hello
I got my ID for mba.com locked after multiple attempts with wrong password. I tried to recover the password of mba.com using forgot password option. However it throws an error "Account is locked, please contact customer care".
I have called the customer care and they have asked me to mail customercare@mba.com and i did that 3 days back.
But I havnt gotten a response.
This issue is urgent.
Please kindly help me out so that I can book my test date.

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Post Tue Aug 18, 2015 11:38 am
Sahiti wrote:
Hello
I got my ID for mba.com locked after multiple attempts with wrong password. I tried to recover the password of mba.com using forgot password option. However it throws an error "Account is locked, please contact customer care".
I have called the customer care and they have asked me to mail customercare@mba.com and i did that 3 days back.
But I havnt gotten a response.
This issue is urgent.
Please kindly help me out so that I can book my test date.
Hi Sahiti,

I will reach out on my end to the customer care team. Can you please provide your email address where we can reach you about this issue?

Thanks,
Jeremy

_________________
Leah
Official GMAC Representative

Have a question about customer service issues, GMAT exam policies, or GMAT exam structure? Post your question in our Ask the Test Maker forum!

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