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mba.com ID activation does not work

This topic has 3 expert replies and 4 member replies
akmba Junior | Next Rank: 30 Posts
Joined
13 Jul 2013
Posted:
14 messages
Upvotes:
1
Target GMAT Score:
700

mba.com ID activation does not work

Post Mon Dec 29, 2014 9:37 am
Hi,

I got my ID for mba.com locked after multiple attempts with wrong password. I tried to recover the password of mba.com using forgot password option. However it throws an error "Account is locked, please contact customer care". This leads to a form for the customer care. Which I filled and submitted.

The issue I am facing is : when submitted the form doesn't get delivered to the customer care. For last 2 days I have been trying to unlock my ID but this method simply does not work.

I did not notice any alternate method.

Please help GMAC.

Regards/Atul

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number_101 Newbie | Next Rank: 10 Posts
Joined
26 Aug 2013
Posted:
2 messages
Top Reply
Post Fri Feb 20, 2015 8:13 am
GMAC has sent an e-mail with the password reset link. Thanks a lot GMAC for the prompt action.

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GMAT/MBA Expert

OfficialGMAT Official Company Rep
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Top Reply
Post Fri Feb 20, 2015 1:18 pm
number_101 wrote:
GMAC has sent an e-mail with the password reset link. Thanks a lot GMAC for the prompt action.
I'm glad we could help. If you need anything further or have any questions, just let us know.

_________________
Leah
Official GMAC Representative

Have a question about customer service issues, GMAT exam policies, or GMAT exam structure? Post your question in our Ask the Test Maker forum!

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number_101 Newbie | Next Rank: 10 Posts
Joined
26 Aug 2013
Posted:
2 messages
Post Fri Feb 20, 2015 8:13 am
GMAC has sent an e-mail with the password reset link. Thanks a lot GMAC for the prompt action.

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GMAT/MBA Expert

OfficialGMAT Official Company Rep
Joined
12 Jun 2012
Posted:
620 messages
Followed by:
255 members
Upvotes:
143
GMAT Score:
800
Post Fri Feb 20, 2015 1:18 pm
number_101 wrote:
GMAC has sent an e-mail with the password reset link. Thanks a lot GMAC for the prompt action.
I'm glad we could help. If you need anything further or have any questions, just let us know.

_________________
Leah
Official GMAC Representative

Have a question about customer service issues, GMAT exam policies, or GMAT exam structure? Post your question in our Ask the Test Maker forum!

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jlmanasabandaru Newbie | Next Rank: 10 Posts Default Avatar
Joined
08 Jul 2015
Posted:
1 messages
Post Wed Jul 08, 2015 6:13 am
Hi,

My ID got blocked due to wrong password attempts. I filled out the form requesting for the password reset link. I have also sent a mail to customersupport@mba.com for help on this. The local Pearson center is unable to help me further.

Request someone from GMAC to please help. I am planning to schedule an exam appointment at the earliest and slots are all getting booked.

My mail ID - bandarumanasa@gmail.com
thanks

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number_101 Newbie | Next Rank: 10 Posts
Joined
26 Aug 2013
Posted:
2 messages
Post Fri Feb 20, 2015 7:35 am
I got my ID locked too today because of couple of wrong password attempts. I have a scheduled GMAT appointment on this Monday.

Someone from GMAC,please help me. It's really urgent.

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akmba Junior | Next Rank: 30 Posts
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13 Jul 2013
Posted:
14 messages
Upvotes:
1
Target GMAT Score:
700
Post Wed Jan 07, 2015 10:42 am
Thanks for the response.

I received below error on my email id : atul.kumar@rediffmail.com

-----
Your message has been delayed and is still awaiting delivery
to the following recipient(s):

customercare@mba.com
Message delayed
452 4.3.1 Insufficient system resources

---

Hope that helps you track the issue and resolve.

Regards/Atul

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