• Economist Test Prep
    Free Trial & Practice Exam
    BEAT THE GMAT EXCLUSIVE

    Available with Beat the GMAT members only code

    MORE DETAILS
    Economist Test Prep
  • Target Test Prep
    5-Day Free Trial
    5-day free, full-access trial TTP Quant

    Available with Beat the GMAT members only code

    MORE DETAILS
    Target Test Prep
  • Veritas Prep
    Free Veritas GMAT Class
    Experience Lesson 1 Live Free

    Available with Beat the GMAT members only code

    MORE DETAILS
    Veritas Prep
  • Varsity Tutors
    Award-winning private GMAT tutoring
    Register now and save up to $200

    Available with Beat the GMAT members only code

    MORE DETAILS
    Varsity Tutors
  • PrepScholar GMAT
    5 Day FREE Trial
    Study Smarter, Not Harder

    Available with Beat the GMAT members only code

    MORE DETAILS
    PrepScholar GMAT
  • EMPOWERgmat Slider
    1 Hour Free
    BEAT THE GMAT EXCLUSIVE

    Available with Beat the GMAT members only code

    MORE DETAILS
    EMPOWERgmat Slider
  • e-gmat Exclusive Offer
    Get 300+ Practice Questions
    25 Video lessons and 6 Webinars for FREE

    Available with Beat the GMAT members only code

    MORE DETAILS
    e-gmat Exclusive Offer
  • Magoosh
    Magoosh
    Study with Magoosh GMAT prep

    Available with Beat the GMAT members only code

    MORE DETAILS
    Magoosh
  • Kaplan Test Prep
    Free Practice Test & Review
    How would you score if you took the GMAT

    Available with Beat the GMAT members only code

    MORE DETAILS
    Kaplan Test Prep

Inhospitable test conditions at test center

This topic has 1 expert reply and 1 member reply
rahulvsd Master | Next Rank: 500 Posts Default Avatar
Joined
07 Sep 2010
Posted:
184 messages
Followed by:
1 members
Thanked:
6 times

Inhospitable test conditions at test center

Post Wed Jun 20, 2012 8:56 pm
Hi,

I took up my GMAT exam on 30/5/2012 at the Pearson Center in Chennai, India. Here is my experience of the test.


Test Center conditions:

When I entered the test center, there was no power (the computers administering the test were running on UPS). The center did not have a back up power source for the Air conditioners and the lights in the test room. Before my test, I did ask the center administrators if power would resume soon and they did assure me that the engineers are working on it and power would be back soon. I signed the required document and agreed to take up the test solely based on the assurance given by the test center administrators.

Assurance provided by the administrator was not fulfilled:

However the power did not resume until the end of my test and the conditions in the testing room only worsened with time. The closed room filled with many test takers did not have any fans or alternative source to help test takers cope up with the heat (44 degree Celsius temperature) and the lights went off after one hour after my test began. As a result of the heat, I was profusely sweating. My vision and focus was hampered due to the continuous sweat on my glasses. I used at least 20 tissues to wipe it away and also lost my focus on the test.


Impact of inhospitable test conditions:

The test conditions were inhospitable for an exam as important as the GMAT and this has certainly impacted my performance badly on the test day. My test score increased by 50 points during my second attempt (Which were in good test conditions) and I was confident of replicating a similar increase in my third attempt. As mentioned, the test conditions at the center were detrimental to perform at the test to the best of my ability and I received a score that was not representative of my ability and preparation.

As per the GMAT handbook, Page 8/21

The GMAT exam is fair
Regardless of the variety of questions, to be fair to everyone taking the test around the world, all test takers will:
„„1. Be evaluated on the same number of questions
„„2. Answer the same type of questions
„„3. Be subject to time limits
„„4. Be tested in similar conditions around the world

Could you tell me how does the GMAC ensure that conditions at the test centers do not vary from one location to another? The conditions at the Chennai Center were certainly not hospitable for an exam as important as the GMAT.

Need free GMAT or MBA advice from an expert? Register for Beat The GMAT now and post your question in these forums!

GMAT/MBA Expert

OfficialGMAT Official Company Rep
Joined
12 Jun 2012
Posted:
620 messages
Followed by:
251 members
Thanked:
143 times
GMAT Score:
800
Post Fri Jun 22, 2012 8:18 am
rahulvsd wrote:
Hi,

I took up my GMAT exam on 30/5/2012 at the Pearson Center in Chennai, India. Here is my experience of the test.


Test Center conditions:

When I entered the test center, there was no power (the computers administering the test were running on UPS). The center did not have a back up power source for the Air conditioners and the lights in the test room. Before my test, I did ask the center administrators if power would resume soon and they did assure me that the engineers are working on it and power would be back soon. I signed the required document and agreed to take up the test solely based on the assurance given by the test center administrators.

Assurance provided by the administrator was not fulfilled:

However the power did not resume until the end of my test and the conditions in the testing room only worsened with time. The closed room filled with many test takers did not have any fans or alternative source to help test takers cope up with the heat (44 degree Celsius temperature) and the lights went off after one hour after my test began. As a result of the heat, I was profusely sweating. My vision and focus was hampered due to the continuous sweat on my glasses. I used at least 20 tissues to wipe it away and also lost my focus on the test.


Impact of inhospitable test conditions:

The test conditions were inhospitable for an exam as important as the GMAT and this has certainly impacted my performance badly on the test day. My test score increased by 50 points during my second attempt (Which were in good test conditions) and I was confident of replicating a similar increase in my third attempt. As mentioned, the test conditions at the center were detrimental to perform at the test to the best of my ability and I received a score that was not representative of my ability and preparation.

As per the GMAT handbook, Page 8/21

The GMAT exam is fair
Regardless of the variety of questions, to be fair to everyone taking the test around the world, all test takers will:
„„1. Be evaluated on the same number of questions
„„2. Answer the same type of questions
„„3. Be subject to time limits
„„4. Be tested in similar conditions around the world

Could you tell me how does the GMAC ensure that conditions at the test centers do not vary from one location to another? The conditions at the Chennai Center were certainly not hospitable for an exam as important as the GMAT.
Hello,

I'm sorry you had that experience at a test center while taking the GMAT. Please email socialmedia@mba.com so we can look into this complaint.

Thanks,

Rebecca

_________________
Leah
Official GMAC Representative

Have a question about customer service issues, GMAT exam policies, or GMAT exam structure? Post your question in our Ask the Test Maker forum!

rahulvsd Master | Next Rank: 500 Posts Default Avatar
Joined
07 Sep 2010
Posted:
184 messages
Followed by:
1 members
Thanked:
6 times
Post Fri Jun 22, 2012 9:57 am
Hi Rebecca,

I have emailed the same to the mentioned email id.

Thanks.

Best Conversation Starters

1 Vincen 152 topics
2 lheiannie07 61 topics
3 Roland2rule 49 topics
4 ardz24 40 topics
5 LUANDATO 32 topics
See More Top Beat The GMAT Members...

Most Active Experts

1 image description Brent@GMATPrepNow

GMAT Prep Now Teacher

141 posts
2 image description EconomistGMATTutor

The Economist GMAT Tutor

107 posts
3 image description GMATGuruNY

The Princeton Review Teacher

106 posts
4 image description Rich.C@EMPOWERgma...

EMPOWERgmat

104 posts
5 image description Matt@VeritasPrep

Veritas Prep

76 posts
See More Top Beat The GMAT Experts