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GMAT Prep Software Installation Error for Macbook

This topic has 1 expert reply and 0 member replies
uthum88 Newbie | Next Rank: 10 Posts Default Avatar
Joined
21 Sep 2015
Posted:
2 messages

GMAT Prep Software Installation Error for Macbook

Post Mon Sep 21, 2015 10:35 pm
Hi - I am getting the attached error message when i try to install the GMAT Prep software in my macbook.

I recently purchased both the gmat question pack and exam pack. The first time i installed my gmat prep software and opened the two packs, they worked.

As soon as i close the gmat prep application and reopen it, the two packs get wiped off and i am unable to activate it using the code also.

I then uninstall and reinstall the gmat prep software to fix this. However it happens once again when i close the application. Could you please provide a permanent fix for this.

Thanks
Muthu

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Post Tue Sep 22, 2015 11:12 am
uthum88 wrote:
Hi - I am getting the attached error message when i try to install the GMAT Prep software in my macbook.

I recently purchased both the gmat question pack and exam pack. The first time i installed my gmat prep software and opened the two packs, they worked.

As soon as i close the gmat prep application and reopen it, the two packs get wiped off and i am unable to activate it using the code also.

I then uninstall and reinstall the gmat prep software to fix this. However it happens once again when i close the application. Could you please provide a permanent fix for this.

Thanks
Muthu
Hello,

Could you please email us at gmatprep@mba.com so we can schedule a remote session with you to work through the problem?

Thanks,
Jeremy

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