• Varsity Tutors
    Award-winning private GMAT tutoring
    Register now and save up to $200

    Available with Beat the GMAT members only code

    MORE DETAILS
    Varsity Tutors
  • e-gmat Exclusive Offer
    Get 300+ Practice Questions
    25 Video lessons and 6 Webinars for FREE

    Available with Beat the GMAT members only code

    MORE DETAILS
    e-gmat Exclusive Offer
  • EMPOWERgmat Slider
    1 Hour Free
    BEAT THE GMAT EXCLUSIVE

    Available with Beat the GMAT members only code

    MORE DETAILS
    EMPOWERgmat Slider
  • Economist Test Prep
    Free Trial & Practice Exam
    BEAT THE GMAT EXCLUSIVE

    Available with Beat the GMAT members only code

    MORE DETAILS
    Economist Test Prep
  • Target Test Prep
    5-Day Free Trial
    5-day free, full-access trial TTP Quant

    Available with Beat the GMAT members only code

    MORE DETAILS
    Target Test Prep
  • Veritas Prep
    Free Veritas GMAT Class
    Experience Lesson 1 Live Free

    Available with Beat the GMAT members only code

    MORE DETAILS
    Veritas Prep
  • PrepScholar GMAT
    5 Day FREE Trial
    Study Smarter, Not Harder

    Available with Beat the GMAT members only code

    MORE DETAILS
    PrepScholar GMAT
  • Magoosh
    Magoosh
    Study with Magoosh GMAT prep

    Available with Beat the GMAT members only code

    MORE DETAILS
    Magoosh
  • Kaplan Test Prep
    Free Practice Test & Review
    How would you score if you took the GMAT

    Available with Beat the GMAT members only code

    MORE DETAILS
    Kaplan Test Prep

Block Error-while scheduling for GMAT exam

This topic has 2 expert replies and 0 member replies
Malya Newbie | Next Rank: 10 Posts
Joined
11 May 2016
Posted:
1 messages

Block Error-while scheduling for GMAT exam

Post Wed May 11, 2016 8:39 pm
Hi,

I am trying to schedule a GMAT test. Previously when I went to payment page, the transaction failed 4 times since my card was not eligible for international transactions. Now, when I try paying using a different card, it throws the following error:

""Block Error
We're sorry, there is a problem with your GMAT account which requires you to speak with customer care. Please visit www.mba.com/contact to find the appropriate phone number.""

I dropped an email to GMATCandidateServicesAPAC@pearson.com but haven't received any response. When I try calling customer support India number, it says "this number does not exist". Can you direct me to the correct number please. The slots in my available area are filling up very quickly, and I need to make an appointment urgently. Will be very grateful if you can help provide a resolution.

email id associated with my account:
rameshnitece@gmail.com

Need free GMAT or MBA advice from an expert? Register for Beat The GMAT now and post your question in these forums!

GMAT/MBA Expert

OfficialGMAT Official Company Rep
Joined
12 Jun 2012
Posted:
620 messages
Followed by:
251 members
Thanked:
143 times
GMAT Score:
800
Post Thu May 12, 2016 11:11 am
Malya wrote:
Hi,

I am trying to schedule a GMAT test. Previously when I went to payment page, the transaction failed 4 times since my card was not eligible for international transactions. Now, when I try paying using a different card, it throws the following error:

""Block Error
We're sorry, there is a problem with your GMAT account which requires you to speak with customer care. Please visit www.mba.com/contact to find the appropriate phone number.""

I dropped an email to GMATCandidateServicesAPAC@pearson.com but haven't received any response. When I try calling customer support India number, it says "this number does not exist". Can you direct me to the correct number please. The slots in my available area are filling up very quickly, and I need to make an appointment urgently. Will be very grateful if you can help provide a resolution.

email id associated with my account:
rameshnitece@gmail.com
Hello,

I will follow up on our end to ensure the phone numbers are working correctly. If you need to get in touch immediately, you can try one of the other phone numbers listed on that page, although international phone charges may apply.

Thank you,
Jeremy

_________________
Leah
Official GMAC Representative

Have a question about customer service issues, GMAT exam policies, or GMAT exam structure? Post your question in our Ask the Test Maker forum!

GMAT/MBA Expert

OfficialGMAT Official Company Rep
Joined
12 Jun 2012
Posted:
620 messages
Followed by:
251 members
Thanked:
143 times
GMAT Score:
800
Post Thu May 12, 2016 11:53 am
OfficialGMAT wrote:
Malya wrote:
Hi,

I am trying to schedule a GMAT test. Previously when I went to payment page, the transaction failed 4 times since my card was not eligible for international transactions. Now, when I try paying using a different card, it throws the following error:

""Block Error
We're sorry, there is a problem with your GMAT account which requires you to speak with customer care. Please visit www.mba.com/contact to find the appropriate phone number.""

I dropped an email to GMATCandidateServicesAPAC@pearson.com but haven't received any response. When I try calling customer support India number, it says "this number does not exist". Can you direct me to the correct number please. The slots in my available area are filling up very quickly, and I need to make an appointment urgently. Will be very grateful if you can help provide a resolution.

email id associated with my account:
rameshnitece@gmail.com
Hello,

I will follow up on our end to ensure the phone numbers are working correctly. If you need to get in touch immediately, you can try one of the other phone numbers listed on that page, although international phone charges may apply.

Thank you,
Jeremy
Could you please confirm the phone number you're calling?

_________________
Leah
Official GMAC Representative

Have a question about customer service issues, GMAT exam policies, or GMAT exam structure? Post your question in our Ask the Test Maker forum!

Best Conversation Starters

1 Vincen 180 topics
2 lheiannie07 61 topics
3 Roland2rule 54 topics
4 ardz24 44 topics
5 VJesus12 14 topics
See More Top Beat The GMAT Members...

Most Active Experts

1 image description Brent@GMATPrepNow

GMAT Prep Now Teacher

155 posts
2 image description Rich.C@EMPOWERgma...

EMPOWERgmat

105 posts
3 image description GMATGuruNY

The Princeton Review Teacher

101 posts
4 image description Jay@ManhattanReview

Manhattan Review

82 posts
5 image description Matt@VeritasPrep

Veritas Prep

80 posts
See More Top Beat The GMAT Experts