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Account locked -Morocco Representative used a wrong password

This topic has 1 expert reply and 1 member reply
The_Sherlock Newbie | Next Rank: 10 Posts Default Avatar
Joined
17 Feb 2016
Posted:
2 messages

Account locked -Morocco Representative used a wrong password

Post Wed Feb 17, 2016 7:07 am
Hello,

This is a request for your about a problem in my account. Indeed, when I try to connect to my account, I'm blocked with the message below:

"Your account has been locked. Please contact Customer Service".

Amideast Morocco tried to connect to my account to do the payment for the GMAT but they used a wrong password several time. So till now, they didn't do the payment.

Can you please unlock my account? I need to enroll to GMAT session ASAP.

Thanks,

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GMAT/MBA Expert

OfficialGMAT Official Company Rep
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Post Thu Feb 18, 2016 1:16 pm
The_Sherlock wrote:
Hello,

I contacted Customer Service via www.mba.com 2 days ago but no feedback till now.

I called Customer Service several times during these 2 days but my call wasn't taken by any agent.

I contacted Amideast Morocco (Local GMAT Customer Representative) but they directed me to mba.com customer service.

Please help me resolve this issue ASAP. I need to pass the GMAT no later than March.


Thank you a lot.
Hello,

Please reply to your other private message with your email and we can follow up on our end.

Thanks,
Jeremy

_________________
Leah
Official GMAC Representative

Have a question about customer service issues, GMAT exam policies, or GMAT exam structure? Post your question in our Ask the Test Maker forum!

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The_Sherlock Newbie | Next Rank: 10 Posts Default Avatar
Joined
17 Feb 2016
Posted:
2 messages
Post Wed Feb 17, 2016 7:32 am
Hello,

I contacted Customer Service via www.mba.com 2 days ago but no feedback till now.

I called Customer Service several times during these 2 days but my call wasn't taken by any agent.

I contacted Amideast Morocco (Local GMAT Customer Representative) but they directed me to mba.com customer service.

Please help me resolve this issue ASAP. I need to pass the GMAT no later than March.


Thank you a lot.

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